@HajMinistry@tfrabiah وماذا عن الكارثة التي احدثتموها في موسم الحج الأخير؟ لماذا لا تعتذروا للمتضررين؟
لماذا لا تعيدوا اموال الناس التي اخذتموها بالباطل.
انتم تقفون خلف شركة مطوف، وانتم مسؤولون امام الله عن ما احدثتموه من اضرار واخطاء.
@OsmanhachiM@Motawif_SA I wouldn't care much for these kind of people & would stay well clear. But to be put in charge of what was supposed to be a beautiful journey .... absolutely shocking!
It's been so stressful & it continues for thousands of us.
Yet, no one has taken responsibility & apologized!
@Motawif_SA Complete mess. No one has any idea in Madina. Can't use eatmarna to go riaz ul jannah Motawif can't arrange any group to take us to riaz ul jannah.
No tour has been arranged for other zyarat.Very less people speak English or understand. Every time answer is I don't know.
@Motawif_SA You can keep posting these videos, but no one is falling for it.
So many of us are still struggling to get what we paid for!
It really didn't have to be this difficult!
You might get away with it in this world, but the almighty is watching especially as our hearts are aching
@Motawif_SA@DEENUNCUT after days of waiting to get approved and then waiting for packages and then waiting to pay when we paid our package the portal then said that we are in process of refund when we never asked you then told us we are refunding you because no more packages!!! Are you playing with us
@Motawif_SA Salaam alaykum
Mistakes are still made after people arrived Madinah, can you make it easier for us?
We are leaving here for Mecca Insha Allah on 4th, we need to know the time. Why do we need to register for it,is part of our package. It seems you want us to fight over bus spaces.
@Riyadh_Radio@ashalabi1380 ١-ارادوا ان يتقاسموا اموال النصب مع الشركات المستغلة الاخرى
٢- المنصة فشلت فشل ذريع
٣- الحزم المقدمة لا تراعي اي احتياجات الحجاج
٤- غلاء فاحش بين ٤٠ و١٠٠ الف رس
٥- لا أحد يجيب على الهاتف وحتى إن فالصوت رديء جدا يجبر المتصل على قطع الاتصال
٦- لا استحابة على الرسائل الالكترونية
@Motawif_SA@MoHU_En
All the time you speak in english. what about other languages like french and others?
what about berber, asian and other nationalities who lives in Netherlands, Germany and in all other not english speaking countries?
do you have Somali and turkish speaking guides?
@tfrabiah يا محترمين!
لا تسموا الناس القادمة للحج بضيوف الرحمن!
لأن ضيوف الله لا يمكن أن يمسهم احد بسوء وانتم تسيؤون لهم وتسرقون اموالهم. وهل يقبل الله أن تذلوا ضيوفه.
قولوا اي شيء الا ضيوف الرحمن!
@ReasahAlharmain يا محترمين!
لا تسموا الناس القادمة للحج بضيوف الرحمن!
لأن ضيوف الله لا يمكن أن يمسهم احد بسوء وانتم تسيؤون لهم وتسرقون اموالهم. وهل يقبل الله أن تذلوا ضيوفه.
قولوا اي شيء الا ضيوف الرحمن!
@Motawif_SA Once we arrived at the hotel, we found we would have to share a hotel room (two non-mahram male with non-mahram women ). Can you imagine that we are here to perform hajj and what we are facing? There was no MOTWAIF staff in the hotel though they promised to support us 24/7