Mukut Goyal

[Mukut Goyal @MukutGoyal1]

@flipkartsupport @flipkartsupport Please confirm whether you intend to resolve this issue or if I should proceed by filing a complaint with the Consumer Court. It is unacceptable for customers to be put through unnecessary trouble because of poor service. I expect a prompt resolution.

[Mukut Goyal @MukutGoyal1]

@flipkartsupport Order ID OD338148304805069100 Item is too low quality as items are very loose and does not fit. there is some missing parts also. you cant deny the return on account of expiring 7 days return policy as there may be some exceptional delay from customer side also.

[Mukut Goyal @MukutGoyal1]

@flipkartsupport Pls see the pics

[Mukut Goyal @MukutGoyal1]

@flipkartsupport @flipkartsupport Awaiting for the response, after posting the images of defective product, you gone in dark sleep with no answe

[Mukut Goyal @MukutGoyal1]

@flipkartsupport In chat page nothing is there to help denying the return on account of expiring return period which is only 7 days.. i am unable to understand what type of services you are serving

[Mukut Goyal @MukutGoyal1]

@flipkartsupport I apologise for inconvenience but i can see that nobody from your specialist had reached out to me with any resolution @_Kalyan_K @rajneeeshkumar @Flipkart @FlipkartStories

[Mukut Goyal @MukutGoyal1]

@flipkartsupport @Flipkart placed an order and immediately cancelled by Flipkart due to unavailability and its 2 time. For cancellation they just took a minute and for refund they are taking 4-5 working days.. very strange..(1/2)

[Mukut Goyal @MukutGoyal1]

@flipkartsupport What about my refund status ..is there no value of customer integrity why are u trying to divert the actual concern.. what about the actual solution.. why my money is still not credited back against the non fulfilment of the order @_Kalyan_K @rajneeeshkumar

[Mukut Goyal @MukutGoyal1]

@flipkartsupport Firstly, to ensure that the concern must be resolved. only attending the issue without a solution cannot be treated as resolution @_Kalyan_K

[Mukut Goyal @MukutGoyal1]

@flipkartsupport This is still pending even placing a request for a call back multiple times but nobody cares about it. I never saw such an irresponsible company and their team @_Kalyan_K

[Mukut Goyal @MukutGoyal1]

@flipkartsupport I didn't get any satisfactory solution, repeatedly providing copy paste answers not be treated as a solution.. what about call back request.. why you guys are too afraid to interact directly with the customer

[Mukut Goyal @MukutGoyal1]

@flipkartsupport I would like to ask if the payment is made on same day at same time for 2 different orders and both were cancelled due to your system failure then timeline for refund against first order is 10 th july while for another order its 14th.. how your system works or there is no system

[Mukut Goyal @MukutGoyal1]

@flipkartsupport No answer yet no callback yet

[Mukut Goyal @MukutGoyal1]

@flipkartsupport Look at the screenshot where its denied to callback

[Mukut Goyal @MukutGoyal1]

@flipkartsupport They are denied to connect over call also they are just repeating their answer instead of satisfactory solution

[Mukut Goyal @MukutGoyal1]

@flipkartsupport Unfortunately nobody has tried to reach out to me..no customer support.. totally fraud

[Mukut Goyal @MukutGoyal1]

@flipkartsupport You just replied to provide my feedback, is it a solution.. if it is.. keep it in your back pocket

[Mukut Goyal @MukutGoyal1]

@flipkartsupport Details sent and waiting for callback with immediate refund

[Mukut Goyal @MukutGoyal1]

is it your business idea to get interest on the amount received from customers for nothing. Too horrible experience. Even placing a request for a call back they denied to do so, means they are not accepting their fault