Kate

[Kate @Mwkate]

@MrCooper @EricaScales4 What is going on with your website. Is it related to the hack perhaps?! Its end of the month can't make payments. Just regular middle class hard working people who will get penalized. Please rectify this problem asap

[Kate @Mwkate]

What is happening with Mr.Cooper morgage company?
Apparently we cannot make payments. Got hacked?
Last day of the month. How convenient. #middleclassAmericanfam
#NotrightNotfair
#AnotherBankmessingupmiddleclassfam
PLEASE HELP!!
@MrCooper
@MrCooper

[Kate @Mwkate]

THIS IS RIDICULOUS MR. COPPER GOT HUCKED AND NOW CAN MAKE A PAYMENT ONLINE 🙄 SERIOUSLY!!!

[Kate @Mwkate]

@FlySWISS @FlySWISS
I received my luggage today.
It was left behind in Zurich.
It was frustrating but l also want to thank you that l got it back in one piece at my residence in Boston.
Very much appreciated and l can now have a piece of mind. Thank you very much!!

[Kate @Mwkate]

@FlySWISS first time l flew with you. I was asked to check in my carry on bag into Boston today 10/29/22
My luggage did not show up from Porto to Boston.
Please help me. I did the right thing by doing what you asked. I can't afford to replace all my valuables
Thank you!!!!!

[Kate @Mwkate]

@FlySWISS So my flight was on 10/29 l have followed every step asked to but am still not getting anywhere. Not sure if to go back to the airport but not sure if that will help also. Any other options l could be missing?

[Kate @Mwkate]

@FlySWISS Done.

[Kate @Mwkate]

@FlySWISS It's been October 29th and l have no reference number.
The bag was a carry-on and l was forced to check in with my valuables how is this fair. It's not at all. First time with Swiss

[Kate @Mwkate]

@FlySWISS I submitted already l guess the help am seeking is how to get my reference# to track it.
I have all the other details but that. I tried to go through the process again to get a reference# but the system doesn't allow me too.

[Kate @Mwkate]

@FlySWISS I did. I just need to retrieve my reference number. I have send several emails as there is no direct line to speak to a Swiss representative. I would hate for anyone to go through this

[Kate @Mwkate]

@FlySWISS What do l do if after submitting the claim I did not get a reference number? That's the problem. Please help me

[Kate @Mwkate]

@FlySWISS Flight #0167829204892
10/29/22

[Kate @Mwkate]

@FlySWISS I have tried to submit my complaint. Lost luggage flight departing from porto LX2061
To Zurich the logan LX0054
On Oct 29th

[Kate @Mwkate]

@FlySWISS Please help me allocate my luggage. I can't get through to ur customer service. Porto to Boston 10/29
Please please 🙏🏿

[Kate @Mwkate]

Never again @UnitedAirlines_ once again our luggage is lost. How is that even possible? 2 times in a row. Delay after delay....We have to stay in a hotel to get to Boston. seriously friends DON'T FLY UNITED!

[Kate @Mwkate]

Is this a joke? Our luggage never made it on the flight again to Boston. Never again united

[Kate @Mwkate]

We recovered our luggage. Thank you very much!

[Kate @Mwkate]

@united Yes. Thank you very much. My husband was able to recover our luggage the next day.

[Kate @Mwkate]

@UnitedAirlines_ please find our luggages that never made it to Houston tonight