My5

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Technical issues

[My5 @My5_tv]

@Shezzers99 we are aware of a problem with episodes 1 and 2 of The Teacher season 2 on some devices and our Content Team are working to get these fixed as soon as possible. Thanks

[My5 @My5_tv]

@Ellenfthc sorry about this, could you please raise a ticket for us here: https://t.co/PxVNJLijVQ so that we can get this looked into for you? Thanks and apologies again.

[My5 @My5_tv]

@izziebxo Really sorry about this, could you please raise a ticket for us here: https://t.co/PxVNJLijVQ so that we can get this looked into for you? Thanks and apologies again.

[My5 @My5_tv]

@peterj50 could you please raise a ticket for us here: https://t.co/PxVNJLijVQ so that we can get this looked into for you? Thanks

[My5 @My5_tv]

@CaitTutt sorry about this, could you please raise a ticket for us here: https://t.co/PxVNJLijVQ so that we can get this looked into for you? Thanks and apologies again.

[My5 @My5_tv]

@TweetMyStuff22 sorry about this, we are aware of this issue and our Tech Team are currently looking into it for us. We'll look to get it fixed as soon as possible. Thanks

[My5 @My5_tv]

@JulieEClarke Really sorry about this, could you please raise a ticket for us here: https://t.co/PxVNJLijVQ so that we can get this looked into for you? Thanks and apologies again.

[My5 @My5_tv]

@Danidinger this can happen with shows of this nature that feature real life situations and people unfortunately.

[My5 @My5_tv]

@CamCrabbier there is no way to turn this off at present but we have passed your feedback on to the Product Team for review as to whether this option can be added. Thanks

[My5 @My5_tv]

@Danidinger unfortunately this episode had to come down from the platform. We don't have the details as to why but are waiting for confirmation on if or when it will be returned to the platform. Thanks

[My5 @My5_tv]

@JusLord we don't have confirmation of if or when season 4 will be available on My5 at present unfortunately, but we are hoping to get this soon. Thanks

[My5 @My5_tv]

@bpwilliams72 sorry about this, we're not aware of any widespread issues at present, could you please raise a ticket for us here: https://t.co/PxVNJLijVQ so that we can get this looked into for you? Thanks

[My5 @My5_tv]

@Haydn_Llangain @BBCiPlayer thanks for your feedback, we've flagged this with our Product Team to have them look into this for us. Thanks

[My5 @My5_tv]

@uk_tvshows thanks for your message. We rely on the revenue from adverts to keep My5 free and accessible to all. Thanks

[My5 @My5_tv]

@MancunianCaviar @channel5_tv just to check on this, we believe that this issue should hopefully now be fixed, if you could please try reopening the app on your iOS device and, if still not working, try deleting and reinstalling it to see if that then works? Thanks

[My5 @My5_tv]

@StevenClay1976 Really sorry about this, could you please raise a ticket for us here: https://t.co/PxVNJLijVQ so that we can get this looked into for you? Thanks and apologies again.

[My5 @My5_tv]

@lyndacmoore1 Really sorry about this, could you please raise a ticket for us here: https://t.co/PxVNJLijVQ so that we can get this looked into for you? Thanks and apologies again.

[My5 @My5_tv]

@MancunianCaviar @channel5_tv Really sorry about this, could you please raise a ticket for us here: https://t.co/PxVNJLijVQ so that we can get this looked into for you? Thanks and apologies again.

[My5 @My5_tv]

@AndrewCLeach Really sorry about this, could you please raise a ticket for us here: https://t.co/PxVNJLijVQ so that we can get this looked into for you? Thanks and apologies again.

[My5 @My5_tv]

@soobet we are a separate company to the BBC, you can find more information about Channel 5 on our corporate information page here: https://t.co/PK8JxQvXLF Thanks