"Great customer experience is created by great employees, and great employees can only do that when they've got great employee experiences."
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"Customer Service Week is about personal appreciation, celebration, and recognizing the jobs that our agents do."
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#c
"We are not here to answer the phone for a credit card company. We are here to help our customers in their financial lives."
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"You need to develop an aptitude for empathy for your customers and for your colleagues."
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#customerserviceweek#cust
"Every associate has an opportunity to touch a life."
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