As the situation evolves, know we will be investing in our capabilities, equipment and support and reacting in real-time to make sure we are here supporting our customers through this. (6/6)
We want to assure you that we are monitoring the coronavirus (COVID-19) situation closely at MyDomain and are working to ensure we meet the needs of our customers as well as provide for the health and safety of our employees. (1/6)
As a company proudly serving the small business community, we know how critical the online tools we provide are in helping our customers maintain their business during difficult and complex times like these. (5/6)
Have you seen our new and improved website?
Our teams worked hard to create a better experience for our customers and visitors. Take a look and let us know what you think.
https://t.co/8jY5jZOZHk
@BruceMillard Hi Bruce, thank you for reaching out and alerting us to this. Can you please send an email to socialmedia(at)domain(dot)com with the domain name and email address in question so we can escalate this and get to the bottom of it for you?
@thielruperto Sorry about that! Can you send us an email at socialmedia(at)domain(dot)com please? We can forward that right along and get someone on this for you ASAP.
@thielruperto Hi Thiel, thank you for reaching out and alerting us to this, sorry for the issue. Can you please DM the domain name in question? We'll have our teams look into this ASAP to get to the bottom of it for you.
@penasarajarvi Interesting, we'll check to see why that is, sorry about that! Either way, we'll escalate this right now and have someone reach out as soon as they've got more information for you. Thank you for all this info!
@penasarajarvi Thank you for those details! We're going to share your messages with our team to have someone look into this ASAP. For the privacy of your info, can you DM us with your contact email address since the one on the account doesn't reach you?
@penasarajarvi Hi there! Are you still encountering an issue with your domain name? Please DM us with your account username and domain name and we'll investigate what's happening. Thank you!