Manju

[Manju @MyNameIsManju]

@timesprime no response on DM. Kindly let me know next steps.

[Times Prime @timesprime]

@MyNameIsManju We regret the inconvenience casued. Please share your registered contact details via DM and we will be glad to assist you.

[Manju @MyNameIsManju]

@timesprime I've DMed you. Kindly let me know the next steps

[Manju @MyNameIsManju]

@timesprime - Hi, I'm trying to access the visa offer for free times prime.

However the transaction failed while payment and now it is showing maximum uses exhausted on this card number.

However, I still haven't received the timesprime login details.

Kindly help. Thanks!

[Manju @MyNameIsManju]

@ola_supports @Olacabs 19th November. No update. Scam company.

[Manju @MyNameIsManju]

@ola_supports Hi,
Excess money was deducted for the same ride twice.

I raised a concern already & you confirmed refund on 5th October. It is 18th NOV and still haven't received the money.

I am not receiving any response on email too now

Kindly assist ASAP.

[Manju @MyNameIsManju]

@ola_supports any update after 10 days? What is the status of these tickets?

[Ola Support @ola_supports]

@MyNameIsManju We understand the urgency and are here to cater to your concerns. Please be assured that we will get back to you with an update soon.

[Manju @MyNameIsManju]

@ola_supports Update

[Manju @MyNameIsManju]

@Olacabs @ola_supports I'm waiting since 18th November. No update/resolution.

This is after 1.5 month of wait time on email support.

Total ~2.5 months and I have not received any support from your team on mail/DM.

@jagograhakjago please guide me on how I can take action.

[Manju @MyNameIsManju]

@ola_supports Hi,
Excess money was deducted for the same ride twice.

I raised a concern already & you confirmed refund on 5th October. It is 18th NOV and still haven't received the money.

I am not receiving any response on email too now

Kindly assist ASAP.

[Manju @MyNameIsManju]

@ola_supports How much patience?? It's been a month since the tweet.

Get me an update first

[Manju @MyNameIsManju]

@SunnyChekrs It's a scam. No way to contact ola.

[Manju @MyNameIsManju]

@ola_supports Hi,
Excess money was deducted for the same ride twice.

I raised a concern already & you confirmed refund on 5th October. It is 18th NOV and still haven't received the money.

I am not receiving any response on email too now

Kindly assist ASAP.

[Manju @MyNameIsManju]

@Angel_Rashmian @Olacabs @ola_supports Did you get any refund back?

[Manju @MyNameIsManju]

@ola_supports Any update?

[Manju @MyNameIsManju]

@ola_supports Hi,
Can you provide me what is the status of the following support tickets-

Ticket ID : 17002698
Ticket ID : 15437776
Ticket ID : 15476863
Ticket ID : 17023234

[Manju @MyNameIsManju]

@arunhighland @Olacabs I'm waiting for 2+months after they agreed for a refund too.

Their customer service is auto responses from bots. You'll still be here 2 months later too.

[Manju @MyNameIsManju]

@ola_supports @Olacabs @ola_supports @Olacabs @bhash 18th November to 30th November.

Only thing I heard back is the template responses.

No resolution, no update on the actual case.

This is ON TOP OF 1.5 months of no response on email support.

@jagograhakjago please help here!

[Manju @MyNameIsManju]

@ola_supports Hi,
Excess money was deducted for the same ride twice.

I raised a concern already & you confirmed refund on 5th October. It is 18th NOV and still haven't received the money.

I am not receiving any response on email too now

Kindly assist ASAP.

[Manju @MyNameIsManju]

@ola_supports @ola_supports @Olacabs it's been 5 days now. Do you have any updates other than asking me to be patient?

[Manju @MyNameIsManju]

@ola_supports 6 days, no update, no resolution.

[Manju @MyNameIsManju]

@MehzMushtaque @Olacabs They are doing this to everyone it seems. Charged double for the same ride, support agreed to refund the money almost 2 months ago and then no response. Neither on email, twitter, grievance, nodal.

[Manju @MyNameIsManju]

@Sri_shti24 @Olacabs They are doing this to everyone it seems. Charged double for the same ride, support agreed to refund the money almost 2 months ago and then no response. Neither on email, twitter, grievance, nodal.

[Manju @MyNameIsManju]

@PrakashGur58862 @Olacabs They are doing this to everyone it seems. Charged double for the same ride, support agreed to refund the money almost 2 months ago and then no response. Neither on email, twitter, grievance, nodal.

[Manju @MyNameIsManju]

@Rashsingh1999 @Olacabs They are doing this to everyone it seems. Charged double for the same ride, support agreed to refund the money almost 2 months ago and then no response. Neither on email, twitter, grievance, nodal.