MyOwn ISP

Welcome to Fun. Fast. Fibre. #MyOwnISP

[MyOwn ISP @MyOwnISP]

Catch us at Laerskool Laeveld in Mbombela today with @FFFibre! Sign up at the gazebo today.

[Frogfoot Fibre @FFFibre]

Hello there, Nelspruit! 🐸 Catch us at Laerskool Laeveld with our friends from @VoxTelecom and @MyOwnISP until 2pm. 😎 Come chat to us about getting connected with Froggin' Awesome Fibre. 🖱️ #GetConnected #FrogfootFibre

[MyOwn ISP @MyOwnISP]

UPDATE:

Dear MyOwn ISP Subscriber.

All services have been restored. We apologise for the inconvenience it may have caused.

- The MyOwn ISP Team -

[MyOwn ISP @MyOwnISP]

@sashensss Hi @sashensss All services have been restored.

[MyOwn ISP @MyOwnISP]

Dear MyOwn ISP Subscriber.

We are aware that your services are currently intermittent. The matter is being attended to.

Updates to follow.

- The MyOwn ISP Team -

[MyOwn ISP @MyOwnISP]

@Piston101 Hi @Piston101 All services have been restored.

[MyOwn ISP @MyOwnISP]

@ricardogomesda Hi @ricardogomesda All services are restored.

[MyOwn ISP @MyOwnISP]

@ricardogomesda Hi @ricardogomesda We did send out communication concerning the current major outage. The matter is already being attended to. The Helpdesk's lines are also affected. We will update you as soon as we have an update.

[MyOwn ISP @MyOwnISP]

@sashensss Hi @sashensss All services are currently offline. The matter is being attended to by technicians. We will update you as soon as services are resolved. Take note that we are treating this as extremely serious. The Helpdesk's phone lines are also offline due to the outage.

[MyOwn ISP @MyOwnISP]

@Piston101 Hi @Piston101 Technicians are attending to the matter. We are working on resolving the services asap. The Helpdesk's phones are also affected.

[MyOwn ISP @MyOwnISP]

@psstation Good morning @psstation . The Helpdesk will be able to assist you. Please let me know if we can log a ticket for them to assist. If so, kindly DM us with your account details. Regards, Riaan

[MyOwn ISP @MyOwnISP]

Good luck to Billy Cowley on his @GWR attempt today! 500g Marmite in a minute. We at MyOwn ISP are supporting you all the way. 💪💪 Watch the live stream of the event tonight on @bilnasty . Photo credit: Rekord

[MyOwn ISP @MyOwnISP]

@SbuTshigabe Hi @SbuTshigabe Glad you are already enjoying fibre internet! Shout if you need any further assistance.

[MyOwn ISP @MyOwnISP]

@SbuTshigabe Hi @SbuTshigabe . Fibresuburb Networks, the fibre network operator, scheduled a 12pm appointment with you for today.

[MyOwn ISP @MyOwnISP]

@SbuTshigabe Hi Sbusiso. I believe we said that we will follow up with you at 12:30 to confirm that the fibre team is at your home to install the fibre. We will still be making the call at 12:30 as promised.

[MyOwn ISP @MyOwnISP]

@SbuTshigabe I can assure you that you will have a great experience with us as an ISP. I will have the Helpdesk contact you at 12:30 today to confirm that the fibre is being installed. Have a great day further. - Riaan, Helpdesk Team Leader

[MyOwn ISP @MyOwnISP]

@SbuTshigabe Good morning @SbuTshigabe We are sorry that you have experienced poor service. It seems that the delay was with the fibre network operator. We have confirmed with the fibre network operator that they have made an appointment, on Monday, to install your fibre for today at 12pm.

[MyOwn ISP @MyOwnISP]

@Benzie79 Hi @Benzie79 Vumatel just advised that the services were restored. The cause of the outage was due to a fibre break. Please confirm that your services are online?

[MyOwn ISP @MyOwnISP]

@Benzie79 Hi @Benzie79 We unfortunately have to wait for the response from the fibre network as all residents and ISPs are affected.

[MyOwn ISP @MyOwnISP]

@BlackheartBev Hi @BlackheartBev is your services back online.

[MyOwn ISP @MyOwnISP]

@ricardogomesda Hi @ricardogomesda Fibresuburb Networks notified us that the site is back online.