TREVO Malaysia

We are a car sharing platform that wants you to drive your dreams 💜

[TREVO Malaysia @MyTrevo]

@abooalboor @socarmalaysia @JPJ_Malaysia we look forward to resolving this for you. Best regards, Eqhwan R TREVO Customer Support (3/3)

[TREVO Malaysia @MyTrevo]

@abooalboor @socarmalaysia @JPJ_Malaysia physical driving license A copy of your renewal slip driving license Once we receive these, we will review your request and provide further guidance. Should you need any additional assistance, feel free to reply to this email or contact us via Live Chat. Thank you, and (2/3)

[TREVO Malaysia @MyTrevo]

@abooalboor @socarmalaysia @JPJ_Malaysia Hi Abooalboor, We understand the challenges you’re facing in updating your Malaysian driving license, especially as a foreigner without access to the MyJPJ app. To assist you, please send us an email at TREVO Support with the following documents: A copy of your expired (1/3)

[TREVO Malaysia @MyTrevo]

@heecrxsh We will answer you very soon! For urgent enquiries, please reach out to our customer service via Live Chat on TREVO App > Accounts > Live Chat. Have an amazing day! 💜

[TREVO Malaysia @MyTrevo]

@heecrxsh Thank you for your message. We will answer you very soon! For urgent enquiries, please reach out to our customer service via Live Chat on TREVO App > Accounts > Live Chat. Have an amazing day! 💜

[TREVO Malaysia @MyTrevo]

@sidhu_manv754 @sidhu_manv754 Hi Manveer, any cancellation booking less than 24H before the booking start time will be subject to a penalty amounting to a day’s worth of booking fees. Hope this helps!

[TREVO Malaysia @MyTrevo]

@namaku_shakir @namaku_shakir Hi MohdShakir, we are sorry for any inconvenience. Our team still trying their best level to fix the issue and we will update the users once the issue fixed. As of now, your patience is highly appreciated :)

[TREVO Malaysia @MyTrevo]

Important Update!

[TREVO Malaysia @MyTrevo]

@kiru__3 @kiru__3 Hi, thank you for reaching out to us! We are sorry for any inconvenience. Please DM us and provide the registered email address in order for us to assist you better on this.

[TREVO Malaysia @MyTrevo]

@erzanabila @erzanabila This doesn’t seem right :( We would appreciate it if you could take a screenshot or screen recording of the app and email it to us at [email protected] so we can investigate this issue better? We look forward to hearing from you.

[TREVO Malaysia @MyTrevo]

@KannKamiko @KannKamiko Hey Kann, we're sorry to hear of your experience. We'd very much like to assist you further. Please email us at [email protected] so we can help you out accordingly. Thank you

[TREVO Malaysia @MyTrevo]

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[TREVO Malaysia @MyTrevo]

@thegamer203121 Hi there, We sincerely apologise for the inconvenience caused. Kindly DM us your registered email address or phone number and we'll investigate further on this for you. There may have been some disconnects which we hope to be able to address. Look forwards to assist you on this.

[TREVO Malaysia @MyTrevo]

@NurAfeeqah We sincerely hope this issue has been resolved for you. Otherwise, we can advise for you to drop an email to our team on [email protected] for any further inquiries.

[TREVO Malaysia @MyTrevo]

@jowellnaidu Hi Joel, we are truly sorry for the inconvenience caused. Our team has been noted on the issue on your account and we'll get back the soonest there is update given for the issue to be rectify accordingly.

[TREVO Malaysia @MyTrevo]

@jowellnaidu Hi Joel, we are truly sorry for the inconvenience caused. Our team has been noted on the issue on your account and we'll get back the soonest there is update given for the issue to be rectify accordingly.

[TREVO Malaysia @MyTrevo]

@jowellnaidu Hi Joel, we are truly sorry for the inconvenience caused. Our team has been noted on the issue on your account and we'll get back the soonest there is update given for the issue to be rectify accordingly.

[TREVO Malaysia @MyTrevo]

@CGrandhi We are truly sorry for the poor experience. TREVO has no control over booking acceptance as only the Host will be able to accept or reject the booking. Rest assure our team is currently has been noted for the replacement for your as well.