MYOB

One platform. All your business needs.

[MYOB @MYOB]

@georgewgrundy Sorry to hear this George, sounds like you've had a rough run of it. If you're still needing a hand, we'd be happy to take a closer look for you. Email [email protected] and we'll pick it up from there. Thanks ^MYOB

[MYOB @MYOB]

@SolvedByAndy Hey Andy. Everything looks good from our end, as there's no issues being reported on the MYOB Status Hub https://t.co/JzqFFGeOxs. If you're wanting to connect with the support crew, you'll find multiple options here https://t.co/3ScVYzc5G0. Thanks ^MYOB

[MYOB @MYOB]

@ausnik Sorry to hear you're still waiting Nikhil! We've replied to your other post about the inbox and this has now been resolved. Please email [email protected] if you're still having trouble with this. Thanks ^MYOB

[MYOB @MYOB]

@ausnik Sorry you're encountering this, Nikhil. We were aware of an issue where customers were being told the inbox was full, but this has now been resolved. Are you able to try again and if you're still having trouble email [email protected]. Thanks ^MYOB

[MYOB @MYOB]

@ausnik Thanks for letting us know Nikhil. We're glad Ell was able to help and appreciate your patience while our teams work through the current demand. ^MYOB

[MYOB @MYOB]

@MattAllenPNG Hey Matt, finding invoices missing definitely doesn't sound right. We'd like to take a closer look to see what's happening. You can reach our support team here https://t.co/3ScVYzc5G0 and they'll be able to investigate this with you. Thanks ^MYOB

[MYOB @MYOB]

@JeremyJaydan Hey Jeremy, that sounds incredibly frustrating, especially if you've already tried reaching us. Send the details to [email protected] and we'll take a closer look for you. Thanks ^MYOB

[MYOB @MYOB]

@sparklystephm Hi Steph, we'd be happy to take a look. To get this back on the right track, head to My Account https://t.co/9RqlhAeh23 and create a support case or find multiple ways to connect with our support crew here https://t.co/3ScVYzc5G0. Thanks ^MYOB

[MYOB @MYOB]

@Beatrice_doggy Hey there, the new sign in flow has been working well for most so far. The main issue tends to be when different files use different login emails. If that's the case, log into each file and invite your main address. Once accepted all files will appear under the one login. ^MYOB

[MYOB @MYOB]

@viveks13 @pyrmontvillage Sorry to hear you're having trouble with this Vivek. Although the MYOB Status page isn't currently showing a wider issue, we'd still really like to turn this experience around for you. Please email [email protected] and we'll take a closer look from there. Thanks ^MYOB

[MYOB @MYOB]

@AriKypuros Hey Ari. We're planning to wrap things up Mon 11/05/26 7am AEST. During this time some customers may hit temporary lockouts or reduced access while the work is being completed. You'll find updates on the MYOB Status Hub: https://t.co/rXL7U3yuKA
^MYOB

[MYOB @MYOB]

@TeslaDeets Hi Deets, it sounds like the certainty you were given hasn't held and that's not how this usually works with us. We're keen to take a closer look for you. Please email [email protected] and we'll follow up for you. Thanks ^MYOB

[MYOB @MYOB]

@calvin1mac Appreciate this Calvin. We're open to feedback, especially when things feel harder than it should. Cancellations happen on a call to make sure nothing important is lost, ensuring you save what you need before data is fully removed. If you need, please email [email protected]

[MYOB @MYOB]

@NathanV1977 Sorry you went through that Nathan. That kind of back and forth would test anyone's patience. It should be much easier and is usually wrapped up in a call. If this still hasn't been straightened out, send us a quick email and we'll sort it out from there. Thanks ^MYOB

[MYOB @MYOB]

@NathanV1977 Great question Nathan, it's just about giving at least 10 days notice before your next billing date. If it's close to renewal, it can roll into the next period. Happy to check for you, just email [email protected] and we'll dive in from there. Cheers ^MYOB

[MYOB @MYOB]

@SharynR01115195 Hey Sharyn, when a few things line up like this it can definitely feel like a lot, sorry it landed this way. To help, maintenance is planned ahead & shared on the status page. You can also subscribe to get a handy reminder before anything kicks off https://t.co/9lllkj7sop ^MYOB

[MYOB @MYOB]

@eevblog @FlareAus Hey @eevblog it's possible when you updated the employee card for your son, he was included in our employee self-onboarding workflow. Learn more about this here: https://t.co/JgJthvsLgD. If you want any further investigation, email us at [email protected] with your client ID

[MYOB @MYOB]

@SharynR01115195 We appreciate how frustrating this is for you, Sharyn. We're just as keen to get this straightened out and have replied to your email. Thanks ^MYOB