Myra Golden

Bookish. Black & White Portrait Photographer. Poet & Writer. Long-time Customer Service & De-escalation Expert. Personal account —Views are my own.

[Myra Golden @MyraGolden]

How to Spot the Right Time to End a Call—and Lower AHT
https://t.co/mJYFGUwM3J

[Myra Golden @MyraGolden]

Transforming Customer Experience: Empowering Front-Line Professionals

https://t.co/oQZycdYAnz

[Myra Golden @MyraGolden]

Customer Service Week 2024 - Day 1!
Happy National Customer Service Week 2024! https://t.co/yseogskp67

#CustomerServiceWeek2024

[Myra Golden @MyraGolden]

Check out the latest article in my newsletter: 10 Mood-Boosting Activities for Customer Service Week https://t.co/oAq0V6kxYm via @LinkedIn

[Myra Golden @MyraGolden]

Stop Being a Doormat: 4 Phrases to Eliminate Pushback from Demanding Customers https://t.co/OXcuGe8gNc

[Myra Golden @MyraGolden]

Check out my latest article: Say No Without the Woe: 5 Smooth Moves for Tough Customer Convos https://t.co/RQ0qhdPRpU via @LinkedIn

[Myra Golden @MyraGolden]

@EzuieQuotes Eye

[Myra Golden @MyraGolden]

Check out my latest article: Should Contact Center Agents Be Worried About AI?
https://t.co/8FVfHMaSEq via @LinkedIn

[Myra Golden @MyraGolden]

Check out my latest article: The Psychology of 'No' How to End Live Chat When You Can't Give Customers What They Want https://t.co/VcakEAKgOU via @LinkedIn

[Myra Golden @MyraGolden]

No surprise here ----> https://t.co/Gdc6HW38ss

[Myra Golden @MyraGolden]

https://t.co/RG3UtZK9jC

[Myra Golden @MyraGolden]

20 Phrases to Set Boundaries with Difficult Customers https://t.co/3UGChCQRd8

[Myra Golden @MyraGolden]

Should Contact Center Agents Be Worried About AI? https://t.co/LXHVfnBGZ2

[Idil Ahmed @idillionaire]

What’s meant for you is already aligning.

[Myra Golden @MyraGolden]

How to Write a Complaint Response Email to a Customer https://t.co/e5jzbogt2F

[Myra Golden @MyraGolden]

Emotional Agility in De-escalation for Customer Service: How to Navigate Tricky Situations with Poise and Empathy https://t.co/oR0yBJctkt

[Myra Golden @MyraGolden]

🎥 Behind-the-Scenes at LinkedIn Learning HQ 🎬 https://t.co/f82W5xKXJu

[Myra Golden @MyraGolden]

Three Tips for Building Instant Rapport with Customers
https://t.co/6rFqXdrEnT

[Myra Golden @MyraGolden]

Should Contact Center Agents Be Worried About AI? https://t.co/LXHVfnBGZ2

[Myra Golden @MyraGolden]

When Customers Use the Bait Tactic, This Is What You Do https://t.co/GS2Jum27gT