MysteryShopper

[MysteryShopper @MysteryShoppa]

@WOOLWORTHS_SA @WOOLWORTHS_SA this was your response too on 28 July 2026 & the contact details were provided.

[MysteryShopper @MysteryShoppa]

a month later & I'm still waiting for @WOOLWORTHS_SA to contact me like they said they would regarding the "admin" charge on my account. Seems like they've fallen on hard times.

[MysteryShopper @MysteryShoppa]

@WOOLWORTHS_SA I see you've added a monthly account fee to my zero balance account. I will be coming in to close it... I'm not paying you for not doing anything! #CustomerExperience #CustomerEngagement

[MysteryShopper @MysteryShoppa]

needless to say, Old Mutual never bothered to contact as they said they would! #CustomerService #CustomerExperience

[Old Mutual SA @OldMutualSA]

@MysteryShoppa Hi there, thank you for reaching out to us. We would like to look into your claim for you. Please DM us the details, and we will gladly assist.

[MysteryShopper @MysteryShoppa]

I didn't ask how to log it... I asked why there is a power outage... in other words... what is the cause?

[City of Cape Town @CityofCT]

@MysteryShoppa Good day, please log a service request with the City, please follow this link: https://t.co/o9buf1OOfE

See: https://t.co/zN4AHxjsTx

Alternatively, you may contact 0860 103 089.

[MysteryShopper @MysteryShoppa]

@CityofCT why is there a large scale power outage in the greater Panorama area in the norther suburbs today?

[MysteryShopper @MysteryShoppa]

@OldMutualSA how long does it take to process a withdrawal from an RA? The application was submitted on 14 November 2025. This seems like an unreasonably long period of time

[MysteryShopper @MysteryShoppa]

@CityofCT No email, not even in spam & no sms

[MysteryShopper @MysteryShoppa]

@CityofCT tried booking online appt to go to MV registrations. The closing screen says booking number will be mailed & sms'd. However, none of that was sent. This should appear on the closing screen. So what happens now? "This city works for you" or not...

[MysteryShopper @MysteryShoppa]

How rude are some of the door staff @CityofCT ? Went there on Saturday & "James" was one of the rudest customer facing people I have ever encountered! The phrase he used was "I don't have time for your nonsense"! #CustomerService #CustomerServiceFail #CustomerSupport #CapeTown

[MysteryShopper @MysteryShoppa]

@CityofCT has your contact number changed? Can't get through on 0860103089 nor 0214001111

[MysteryShopper @MysteryShoppa]

@PlanetFitnessZA What is PF doing about improving security at their Plattekloof Gym? A premier gym... #safety #Security #crime

[MysteryShopper @MysteryShoppa]

@PlanetFitnessZA What is PF doing about improving security at their Plattekloof Gym? A premier gym... #safety #Security #crime

[MysteryShopper @MysteryShoppa]

@CityofCT 9115895346
9116174808
1020238436
9116374826
SrvReqNo:[7200589524
Also Roger Williams doesn't respond to any mails... not sure why people like that are even employed!

[MysteryShopper @MysteryShoppa]

@CityofCT @geordinhl I've contaced mayor's office regarding a road that hasn't been reinstated after pipe burst in 2023. Escalated to Councilor Visser & Roger Williams who doesn't even respond. What does one have 2 do to get the city 2 do its job? #CustomerServiceFail @alanwinde

[MysteryShopper @MysteryShoppa]

@alanwinde How long does it take to get a road repaired after a water pipe bursts? I've reported water leaks that have not been attended to but the city has a radio ad telling visitors to use water sparingly! What does one have to do to get the city to do what its supposed to do?

[MysteryShopper @MysteryShoppa]

@CityofCT How long does it take to get a road repaired after a water pipe bursts. I've reported water leaks that have not been attended to but the city has a radio ad telling visitors to use water sparingly! What does one have to do to get the city to do what its supposed to do?

[MysteryShopper @MysteryShoppa]

@geordinhl @TimeOutTravel @CityofCT How long does it take to get a road repaired after a water pipe bursts. I've also reported water leaks that have not been attended to but the city has a radio ad telling visitors to use water sparingly! What does one have to do to get the city to do what its supposed to do?

[MysteryShopper @MysteryShoppa]

@deptoflabour how do I contact an inspector from dept of labour in Cape Town? Phones just seem to ring.

[MysteryShopper @MysteryShoppa]

@TAKEALOT firstly delivered the wrong item, then a struggle to get the correct item delivered & now delivered the incorrect qty! #service levels are really not great for a company of this size! #CustomerService #CustomerServiceFail #CustomerExperience