Need help with your N26 account?
You can reach us via:
💬 In-app chat
📨 Email
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Find all options here: https://t.co/JevAKTRoQD
⚠️ Response times may vary, but we’ll get back to you as soon as we can.
@Sublime_Dreamer Hey, under European banking regulations, N26 must carry out routine technical checks on customer accounts. As a result, we may need to lock an account or a transaction and we may ask you to provide some documents. Please send us a DM if you need more info. https://t.co/Cz0j8g5JyB
@sjb_travel_blog Hey there, thank you for reaching out. You can manage your N26 eSIM via the app to track usage, view plan details, access invoices, and contact support. Find it under Profile > N26 SIM section! https://t.co/Cz0j8g5JyB
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@DaveOnBeer Hi Dave, thanks for reaching out. Please send us a DM! We're available on X, or Instagram via @N26. You can also message directly via the N26IT, N26FR, or N26ES Facebook pages. https://t.co/Cz0j8g5JyB
@rikki2108 Thanks for your message. If you wish to register a formal/legal complaint please email [email protected] from your registered email address detailing your claim of the issue.
@gillianwoodman Thanks for sending us a DM. I can see that in your initial message you stated "@rikki2108 demands an urgent refund to avoid escalation."
Are you not the account holder?
@gillianwoodman Hey Gillian, transfers can only be confirmed by the account holder with their confirmation PIN. If you need a payment investigation, feel free to send us a DM, we'll be happy to advise you. https://t.co/Cz0j8g5JyB
@Golde2Y Hey, we’re aware of your case and we’ve already escalated it internally. Please be aware, repetitive and consistent requests on social media won’t be helpful to accelerate the process as this requires time. We'll be in contact with you via email as soon as we have news to share.
@Ondo1211834 Hey! 👋🏻 Es tut uns Leid, von den Unannehmlichkeiten zu hören. Aus Datenschutzgründen dürfen wir keine Auskunft zum Konto Dritter geben. Wenn dein Bruder uns direkt hier schreibt, helfen wir ihm natürlich gerne weiter und klären das gemeinsam. Vielen Dank für dein Verständnis! 🙏🏻
@TheNextPharaon Hi there, thanks for reaching out. Please send us a DM! We're available on X, or Instagram via @N26. You can also message directly via the N26IT, N26FR, or N26ES Facebook pages. https://t.co/Cz0j8g5JyB