Nicola Brookes

Director, Corporate Communications @Vonage

[Vonage @Vonage]

Vonage enables agents to elevate customer engagement with AI-powered CCaaS solutions that seamlessly integrate with leading CRM systems to boost agent productivity and create more personalized customer experiences.

Learn more 👉 https://t.co/8R80kl5nP0[…]act-Center-as-a-Service/b0d8125f-42c1-4e25-88e7-6316e34ca5a3/

[Oxford Mail @TheOxfordMail]

Didcot running group raises £1,400 for local charities https://t.co/OoAfcGMgZy

[The Fast Mode @TheFastMode]

Vonage Launches RCS for Enhanced Business Messaging & Customer Engagement https://t.co/VCDbnOzMJg ericsson @ericsson

[Vonage @Vonage]

Carlos Aragon joined Tommy Cotton from @ACSTech at #DF24 to uncover how our #ContactCenter solution accelerated the team's ability to connect and engage. #CX

[CX Today @cxtodaynews]

#CXTrends: Virtual Agents: Avoiding the Pitfalls of Integrating Bots 🤖

CX Today’s David Dungay hosts Shameem Smillie, Head of Product Enablement – Apps, @Vonage.

The video forms part of our CX Trends series.

Watch the full interview here 👉 https://t.co/TcGjfVJ1iO #cx #cxnews

[CX Today @cxtodaynews]

A huge congrats to @Vonage for taking the top spot in the Best Virtual Agent Platform category at #CXAwards24!

Well-deserved recognition for @NiceLtd and incredibly impressive work from @PolyAIVoice being named Highly Commended!

👉 https://t.co/gx6OZoxXsC

[Vonage @Vonage]

We are announcing a plan to collaborate with @Telkomsel to expand the power of the network for #developers, enterprises, and Communications Service Providers (#CSPs) through #APIs. https://t.co/mQKzpLklHF

[Ericsson @ericsson]

Big congrats @Vonage 👏✨ #CPaaS

[Ericsson @ericsson]

Powered by @Vonage and #5G ⚡️ we're partnering with @DeutscheTelekom to kickstart our global platform for comms and #network APIs.

Groundbreaking news that will enable accessible and innovative possibilities for enterprises and developers.

Discover more ⬇️ #DigitalX

[Vonage @Vonage]

Discover the building blocks to take your #CX to new heights. It all starts tomorrow at the Vonage Hub. See you soon at #DF23. https://t.co/NvXMCgSxPR #CCaaS #cctr

[Nicola Brookes @NBrookesPR]

@AiNektar Thanks very much, I've emailed you

[Jonty Pearce @JontyPearce]

Interesting insights from Jonathan Kershaw and @TimKimber1 of Vonage about how AI is transforming their development plans. Vonage are running a trial deployment where #ai is being used to create automatic summaries in the CRM system based on the words spo…https://t.co/95WrdF8K2m

[parkrun UK @parkrunUK]

"Geoff Jackson is 92, he recently completed his 400th parkrun and is a true inspiration to all of us.

"Members of the local running club were at his landmark event to give him a round of applause at the finish and celebrated his success afterwards."

💬 Nicola

🌳 #loveparkrun

[FF News | Fintech Finance @fintechf]

Vonage Partners with Meta to Enable Secure and Instant Payments through WhatsApp in Singapore
https://t.co/VexLrMqviW
#Fintech #Banking #Paytech #FFNews

[BBC Oxfordshire @BBCOxford]

92-year-old Geoff's not slowing down, he just just completed his 400th park run in Didcot, wow! 🏃💪

@DidcotRunners #Didcot

[Nicola Brookes @NBrookesPR]

On Sunday I will be #running the #LondonMarathon to raise as much awareness & funding as I can to help support the vital work of
@asthmalunguk

I would be very grateful to have your support. If you can, please donate here: https://t.co/0P8xjbS1ii

[CX Today @cxtodaynews]

Well done to @Vonage for winning the Best CX Solution award at #CXAwards23 🏆

Hats off to the team. Nice one! #cx #awards #techawards #customerexperience

[Nicola Brookes @NBrookesPR]

I will be #running the #LondonMarathon to raise as much money as I can to help support the vital work of @asthmalunguk - the only UK charity that fights for everyone's right to breathe. I'd be very grateful for any donations you can make!
https://t.co/0P8xjbS1ii #teambreathe

[Vonage @Vonage]

How can #ConversationalCommerce change the future of retail? Joy Corso dives into strategies for customer-centric experiences. https://t.co/vFPx3QjBMg @_martechasia #CX

[SameSkyHealth @SameSkyHealth]

We leverage @Vonage's technology to meet members where they are. #DF22