So who else wants to get together and sue @fanaticslive for their customer support? Held my money for over 90 days and forced me to jump through hoops to get it back. @CFPB @bbb_us@michaelrubin is too busy trying to be a celeb to care.
Hey @Hunter_FLive@Fanatics@fanaticslive@michaelrubin since the only way you’ll respond is when I post publicly, when do you think you’ll send my $7,500 refund? Support is non responsive aside from leading me along a month ago.
Back at it @Fanatics@fanaticslive@Hunter_FLive@michaelrubin it’s now been an additional month since you didn’t want bad press and calculated you owe me $7,500. Still hasn’t been paid and support is ignoring me again.
@fanaticslive @CardVaultUS It would be a dream if your customer support would ever respond to an email! Not like I haven’t spent $100,000 on the platform this year. @michaelrubin
Another day, still nothing from @fanaticslive support, @Fanatics , and @Hunter_FLive can’t seem to make anything happen. Why wouldn’t you ignore a $100k+ customer? I’m sure the sellers on the platform are happy about losing that business!
Another day, still being ignored by @fanaticslive@Hunter_FLive@Fanatics@michaelrubin Spent over $100k on the platform and they ignore a simple customer support request. You will get burned by them unless you rave on socials!
@fanaticslive @CardVaultUS @imchriscosta How about you answer support email once in a month? Spent $100k and can’t get anyone to resolve or even respond. Disrespectful and unacceptable.
@michaelrubin@Hunter_FLive@fanaticslive do you think I could get support to answer my email? Just trying to get a sales tax refund processed and I’m being repeatedly ignored for two months now. @__dc4__
@michaelrubin the Fanatics Live support team has been ignoring emails for over 4 weeks. I’ve spent $100k on the platform this year and can’t get a simple sales tax issue processed. Let’s get this solved!
@michaelrubin@michaelrubin happy to provide details if I can get anyone to listen. I've spent over $100k on Fanatics Live this year and can not get anyone to answer me for support.
@michaelrubin Fanatics Live is a JOKE for service. Been waiting for over 7 weeks to get an issue resolved. Support hasn't responded to a single email over the last 14 days (sent SIX attempts). Being completely ignored.