Will Smart

[Helen Buckingham @buckinghamh]

Excellent to see this detailed analysis of the actual data on private healthcare activity across every part of the healthcare system. Everyone is entitled to an opinion on the role private providers should play, but the facts are the facts - essential reading.

[Will Smart @nhscio]

@SW_Trains why can I not get through to Lost Property. Phone constantly engaged

[Will Smart @nhscio]

@British_Airways #thanks for the fabulous customer service transferring us to Glasgow following Edinburgh closure #fabulous

[Will Smart @nhscio]

@bengoldacre @gatesfoundation @BillGates @melindagates Well done the Gates Foundation

[Will Smart @nhscio]

@TfLOfficial why are you terminating my Richmond train at Gunnersbury? I couldn't get on the previous one! #whatservice

[Will Smart @nhscio]

@VodafoneUKhelp Want to know why you blocked my phone without notice and appear to have still blocked data. Your service is a #disgrace

[Will Smart @nhscio]

@VodafoneUKhelp I would think you would call as promised. 48 hours is a joke to return a call. No call a #insult

[Will Smart @nhscio]

@vodafone So still waiting for my 48 hour manager call back! #72hoursandcounting

[Will Smart @nhscio]

@VodafoneUKhelp well, been waiting for my 48 hour #joke manager call back. #thesilenceisdeafening

[Will Smart @nhscio]

@VodafoneUK On hold for 35 minutes only to be put back on hold #WhatCustomerService

[Will Smart @nhscio]

@VodafoneUK And if your website worked it would be a big step forward #WhatCustomerService

[Will Smart @nhscio]

@VodafoneUK Having been told to call you before 5pm #WhatCustomerService #pathetic

[Will Smart @nhscio]

@VodafoneUK Made worse by the fact you appear to have cut off my phone so I have to call you from a landline #WhatCustomerService

[Will Smart @nhscio]

@VodafoneUK Glad I have nothing better to do than wait for an operator answer my call. You asked me to call you! #WhatCustomerService

[Will Smart @nhscio]

@British_Airways have picked a boarding pass up. Others in my party have had the same issue, so you might want to look into it

[Will Smart @nhscio]

@British_Airways have checked in using your app but will not transfer to passbook. #help

[Will Smart @nhscio]

@jamesosh I'm no statistician - but when did an 8.7% reduction equate to stability?

[Will Smart @nhscio]

@nhscio RT @HarvardBiz: The Daily Stat: If You're a Boss but Have Low Status, Give Orders http://t.co/1vfMycrg

[Will Smart @nhscio]

@drobeirne it's the IT equivalent of Room 101!

[Will Smart @nhscio]

Why haven't Tesco (@UKtesco) stopped ads with News of the World?