Hoppy

[Hoppy @NHopwell]

@tescobankhelp 👍🏻

[Hoppy @NHopwell]

@tescobankhelp Have you got a customer service number to resolve changing of car details. Not sortable online as it keeps referring me back to FAQ’s 🤔

[Hoppy @NHopwell]

I’m led to believe that the reason for not cancelling the trips and putting the onus back on parents is due to @DraytonManor not offering any form of refund. Could rescheduling not be considered in this unprecedented and dangerous heat.

We can’t put a price on children’s welfare

[Hoppy @NHopwell]

Slightly concerned regarding the school trips tomorrow @HeanorGateSA. Government guidelines (https://t.co/Qd5cQPy7Nu) suggest that school leaders should take steps necessary to ensure children are safe and comfortable.

After a call to school today this clearly is not happening!

[Hoppy @NHopwell]

@Morrisons driver delivering to Burnthouse Road, Heanor, Derbyshire at about 7.50pm this evening needs complimenting on his public interaction.

Parked vehicles made his delivery difficult and he apologised for causing a delay and thanked us afterwards!

#TopWork #Polite

[Hoppy @NHopwell]

@EastMidRailway @mattymidland Well all I can say is that the family were entertained and a great start to the weekend so a huge thanks to @mattymidland. This man needs some kudos @EastMidRailway 👍🏻

[Hoppy @NHopwell]

Top work from the guy doing announcements on the St Pancras train @EastMidRailway this morning (8.04am from Derby!).

Humour mixed with being informative. Made the trip so much more enjoyable and the wife didn’t forget me either!

[Hoppy @NHopwell]

Just visited your Langley Mill drive thru @McDonaldsUK and was shocked to see a ‘not so young’ lady callled Sue who was going backwards and forwards taking food to the cars who couldn’t be catered for in the drive thru. She’s not even been given a coat! It’s 3 degrees people 🥶😡

[Hoppy @NHopwell]

Hi @QMH_Help. Just trying to buy home insurance through both @comparethemkt and directly on the @Quotemehappy website and constantly getting the error message shown in the picture.

Any ideas as wouldn’t want you to lose my business to the next company who are only £1 more 🤔

[Hoppy @NHopwell]

@O2 I did. He explained initially that this was an O2 issue and not pizza express’ issue. That’s when he explained that you might only issue a limited number of valid codes per day! Is this correct as there are clearly no indications of this on the terms and conditions

[Hoppy @NHopwell]

@O2 Just has an issue using Priority vouchers in @PizzaExpress, Intu, Derby. Both mine and wife’s voucher declined at checkout. Staff explained that there may be a limit on daily vouchers? Never encountered this before! Any thoughts?

Great service recovery by their manager!

[Hoppy @NHopwell]

@AskPS_UK Been trying to reset my PS password and having trouble with the date of birth validation. I can only presume I’ve entered this inccorrectly when registering. Is there a phone number I can call to resolve? 🤔

[Hoppy @NHopwell]

@EMTrains Will do thank you.

[Hoppy @NHopwell]

Another uncomfortable journey today @EMTrains means two family journeys with young child between Derby/London in three days with no reserved seating being honoured.

This is completely unacceptable to those who plan journeys and stock to their bookings to ensure comfort.

[Hoppy @NHopwell]

Can’t help but the people having a personal dig at your ataff appeared to have been rewarded in different wants but those of us who don’t see your frontline staff the ones to dig at go unnoticed! Ruined both journeys for our family. 😯

[Hoppy @NHopwell]

A new addition to your collection @NHM_London. My daughter’s #LittleGrillers ‘Unicorn-saurus’ picture from the TRex grill. 😄👍🏻

[Hoppy @NHopwell]

Excellent customer service from Loren and Adele at @marksandspencer. @McArthurGlenUK Mansfield this afternoon. Couldn’t help enough. Even dismantling the shop display to get a top for my little girl. #GreatWork

[Hoppy @NHopwell]

For your info @LEGOLANDWindsor

[Hoppy @NHopwell]

This area of your business needs a big shake up and someone like ‘guv’ is clearly the man to do it. Understands the value of customers and how to communicate with and please the customer. #GuvForBoss #InvestInHim 😄

[Hoppy @NHopwell]

For your info @LEGOLANDWindsor

[Hoppy @NHopwell]

Out of of the mayhem it was apparent that one member of staff ‘Guv’ was absolutely shining. His customer service recovery was first class and if this man is not management he really should be. I’ve paid him a compliment personally and will fill the star award card in!

[Hoppy @NHopwell]

This area of your business needs a big shake up and someone like ‘guv’ is clearly the man to do it. Understands the value of customers and how to communicate with and please the customer. #GuvForBoss #InvestInHim 😄

[Hoppy @NHopwell]

Just wanted to let you know that the service and organisation in the ‘hilltop cafe’ today was appalling @LEGOLANDWindsor. Lots of people complaining and not getting much joy. People expect to pay a premium but expect good service too.

[Hoppy @NHopwell]

Out of of the mayhem it was apparent that one member of staff ‘Guv’ was absolutely shining. His customer service recovery was first class and if this man is not management he really should be. I’ve paid him a compliment personally and will fill the star award card in!