@thearachel Hi there! We are truly sorry for the experience. It looks like our team has been in touch and set up a return for you already. Let us know if we can help from here!
@kate_katie67@GQMagazine Hi there! We sent a message on 9/1 but haven't heard back. I hope you were able to get your code to work. If not, feel free to send us a message and we'd be happy to help!
@kate_katie67@ElJefeLindow Hi there! We just sent a DM to help! I'm sorry for the confusion, but we do not have an incoming phone line. The number provided is for text messaging. Feel free to text us and we'd be happy to help you use your first code!
@mauraequinn Yikes! We're so sorry to hear this, and really appreciate you letting us know! We'll definitely get in touch with the appropriate people internally and figure out what's going on.
Hi, Boston! Come visit us IRL at our new store on Newbury Street! Our Grand Opening Celebration kicks off today and goes through March 5th. We’ll be opening in more cities this year, so keep an eye out. 👀 #newburystreet#backbay#boston
Our Sustainability Lead, Matt Stockamp, recently spoke with @TheListDaily on the topic of #sustainableleather and the importance of third-party certifications. Check out the article below! https://t.co/ICLsgKebg0
We're thrilled to announce the opening of our new storefront in #Georgetown! The expansion to Washington, D.C. is part of our larger expansion plan into bricks-and-mortar retail across the country in 2023. Keep an eye out for our #Boston store coming next month! 👀
@joshnathanbrown Hey Josh! We're so sorry for missing this. We have been experiencing a super high volume of emails and texts, but are working hard to get back to everyone asap. Hopefully you were able to get in touch with our team, but let us know if we're able to help from here!
Early access to Black Friday starts today. 🎉 Head to our site to get 25% off now through Sunday, 11/20. Use code EARLYACCESS at checkout. 👉 https://t.co/Fv6dcYIPX6
ICYMI: Our Everyday Chelsea Boot was recently featured in
@people's 2022 Style Awards and we are so proud of her! 🥲
P.S. Now is the time to snag your pair. Boots are 20% off through Monday, 11/14! ✨ https://t.co/Fv6dcYJnME