NJ Relay

New Jersey Relay is a no-cost service to enable people who are Deaf, Hard of Hearing, DeafBlind or have a Speech Disability to make and receive phone calls.

[NJ Relay @NJRelay]

Relay Conference Captioning (RCC) can be a big advantage for small businesses working with clients remotely, especially when clear communication, professionalism, and inclusion matter. Here are several practical ways RCC helps:
1. Improves communication clarity. RCC provides real‑time captions during virtual meetings, calls, and presentations. This helps to ensure nothing is missed.
2. Creates more inclusive client experiences. By offering captions, businesses make video meetings accessible to clients who are Deaf or Hard of Hearing. Accessibility signals professionalism and respect.
3. Reduces misunderstandings and improves follow-up. With RCC you can download a full transcript after the meeting. Transcripts can help clients and staff catch important details, confirm next steps, and avoid costly miscommunication
4. Supports remote and hybrid work. With RCC, captions can be used during: video calls, conference calls, and webinars. This makes remote collaboration smoother for both employees and clients—no matter where they’re located.
Get started with RCC today: https://t.co/solN3OrTTx
ID: [A ripped piece of paper with the New Jersey Relay logo in the center, “Inclusion starts here.”]

[NJ Relay @NJRelay]

Join New Jersey Relay at the Health, Fitness & Wellness Expo! 🌿

We’ll be there with an exhibition booth, and an outreach specialist will be available to discuss relay services in person—come learn how we support accessible communication for everyone.

📅 Sunday, June 14
⏰ 11:00 AM – 3:00 PM
📍 Ocean City Music Pier. 825 Boardwalk, Ocean City, NJ

This free, public event is held outdoors, perfect for a day on the boardwalk! Stop by and say hello—we’d love to see you there.

Learn more: https://t.co/XXF87C6qlh

#NewJerseyRelay #Accessibility #CommunityEvents

ID: [Flyer promoting an event with water in the background. “Health, Fitness, and Wellness Expo. Free Public Event.” The NJ Relay logo. “Sunday, June 14. 11:00 am – 3:00 pm. 8Ocean City Music Pier. 825 Boardwalk, Ocean City, NJ."]

[NJ Relay @NJRelay]

With Speech-to-Speech, you speak for yourself and STS helps clarify.
https://t.co/rmUXy7oo2p

[NJ Relay @NJRelay]

Amyotrophic Lateral Sclerosis (ALS) often affects speech over time. Many people with ALS experience dysarthria, which can cause speech to become slow, slurred, quiet, strained, or difficult to understand. For most people with ALS, there comes a point when their communication needs change—and that’s where accessible phone technology and services by NJ Relay matters.

This #ALSAwarenessMonth, we recognize that everyone deserves communication options that preserve dignity, independence, and connection. Accessible relay services help people with ALS stay heard—at every stage of the journey.

https://t.co/ijhYoGcmNy

[NJ Relay @NJRelay]

When you have a speech difference or disability some days are easier to talk on the phone than others. For the days where your communication needs a little extra support you can use IP Relay. IP Relay is a texting-based relay service where what you text is voiced on calls for you by a relay operator. And everything that is said by the other party is written out for you to read on your IP Relay app.

Learn more on https://t.co/ekYz3HGWGc
ID: [A young woman looks up with delight from her phone screen. The New Jersey Relay logo is in the top right corner of the image.]

[NJ Relay @NJRelay]

Los servicios de retransmisión TeleBraille ayudan a las personas sordociegas o sordas con baja visión a mantenerse conectadas mediante dispositivos TeleBraille para comunicarse por teléfono, haciendo que la conversación sea más accesible, privada e independiente.
https://t.co/xOkCmZxOpt

Ahora queremos saber qué opinas:
1.¿Has usado TeleBraille?
2.¿Qué funciones son las hacen que la comunicación telefónica sea más fácil para ti?
3.¿Qué te gustaría que más personas entendieran sobre la comunicación accesible?
Tus experiencias y tu opinión ayudan a crear conciencia y a mejorar el acceso para todos. Comparte tu opinión y continuemos conversando.

[NJ Relay @NJRelay]

La vida avanza rápido y los servicios de retransmisión pueden ayudarte a mantenerte al día. Desde hacer una reservación, programar una cita con el veterinario o actualizar los horarios de salida de la escuela, los servicios de retransmisión hacen que las llamadas diarias sean más accesibles. Descubre cómo mantenerte conectado puede ser más fácil con New Jersey Relay. https://t.co/wiNDE0avwr 📱

#AccessibilityMatters #AccessibleCommunication #InclusionMatters #DisabilityInclusion #AccessForAll

Descripción del video: [“La vida avanza rápido y los servicios de retransmisión pueden ayudarte a mantenerte al día. Desde hacer una reservación hasta programar una cita con el veterinario o actualizar los horarios de salida de la escuela, los servicios de retransmisión hacen que las llamadas diarias sean más accesibles.” Aparece el logotipo de New Jersey Relay. “Obtén más información en https://t.co/wiNDE0avwr.”]

[NJ Relay @NJRelay]

Speech-to-Speech (STS) makes calling more accessible for people who have speech differences! Visit our website to learn more about this no-cost service https://t.co/dNaH25csFP.

ID: [New Jersey Relay logo. “Speech-to-Speech makes calling more accessible!” Cindy, a woman who speaks with the assistance of a trach, talks on the phone in her living room.]

[NJ Relay @NJRelay]

Life moves fast—and relay services can help you stay ahead of the curve. From making a reservation, to scheduling a vet appointment, or updating school pickup times, relay services make every day calls more accessible. Learn how staying connected can be easier with New Jersey Relay. https://t.co/iST3nBufvC.

#AccessibilityMatters #AccessibleCommunication #InclusionMatters #DisabilityInclusion #AccessForAll

Video Description: [“Life moves fast and relay services can help you stay ahead of the curve. From making a reservation to scheduling a vet appointment or updating school pick-up times, relay services make everyday calls more accessible.” The New Jersey Relay logo. “Learn more on https://t.co/iST3nBufvC.”]

[NJ Relay @NJRelay]

#DYK: Hearing Carry-Over (HCO) is available in both English-to-English and Español – a - Español!

ID: ["Hola" and "Hello" in speech bubbles.]

[NJ Relay @NJRelay]

Tourette Syndrome can include motor or vocal tics that are often beyond a person’s control. While tics don’t define intelligence or professionalism, situations like phone interviews, virtual meetings, or other calls can feel especially stressful.

New Jersey Relay can help take the stress out of making important phone calls with services designed specifically for people with speech differences.

With Hearing Carry-Over (HCO), IP Relay, and Relay Conference Captioning (RCC) you have the option of typing out your message and having your words spoken on calls for you by a relay operator.

-IP Relay makes this calling option available on phones, tablets, or computers through the IP Relay app.
-HCO offers the same style of calling service but through a landline HCO device.
-RCC also allows a user’s written words to be voiced for them by a relay operator but on video meetings, webinars, and conference calls.

During Tourette Syndrome Awareness Month, we recognize that everyone deserves communication options that reduce stress and support confidence. Accessible tools help people show up as the professionals they are! Learn more about our relay services for people with speech differences by visiting https://t.co/wDrHIVh3TD

#AuthenTICallyMe #TouretteSyndromeAwarenessMonth

ID: [A doctor holds up a hand with a phone icon floating above it. To her left is the New Jersey Relay logo. “Tourette Syndrome Awareness Month. We recognize that everyone deserves communication options that reduce stress and support confidence. Relay services help people show up as the professionals they are.”]

[NJ Relay @NJRelay]

Cinco razones para que TTY sea parte de tu vida

1.El TTY hace que las llamadas telefónicas sean accesibles para personas sordas, con dificultades auditivas y/o que tienen diferencias del habla. Este servicio de retransmisión permite a los usuarios escribir mensajes que un asistente de comunicaciones (CA) transmite por voz durante la llamada, y que luego escribe en texto todo lo que dice la otra persona para que el usuario lo pueda leer.

2.Acceso confiable en áreas rurales o con conectividad inestable. El TTY funciona a través de líneas telefónicas tradicionales, que pueden ser más confiables que las opciones móviles o que funcionan por internet en comunidades rurales o remotas con cobertura móvil limitada.

3.Comunicación durante cortes de energía eléctrica. Al igual que las llamadas de voz, los sistemas TTY funcionan por líneas fijas y pueden seguir funcionando durante apagones eléctricos cuando están conectados a líneas que cuentan con su propia energía, lo que convierte al TTY en una opción confiable en emergencias.

4.Llamadas completamente confidenciales. Ya sea si llamas al consultorio médico, actualices información con tu banco o te pongas al día con tus amigos, tus conversaciones siempre son privadas.

5.Los servicios de retransmisión están disponibles las 24 horas del día, los 7 días de la semana, los 365 días del año.

¿Listo para conocer más sobre el TTY? Visita https://t.co/JvTPqvbYad

Descripción del video: [Flores con un cielo azul de fondo. “5 razones para que TTY sea parte de tu vida” Una multitud de personas cruzando la calle en un gran cruce peatonal. “1. Llamadas accesibles para personas sordas, con dificultades auditivas y/o que tienen diferencias del habla.” Una máquina cosechando trigo en un campo. “2. Acceso confiable en áreas rurales o con baja conectividad.” Una fuerte tormenta eléctrica. “3. Comunicación durante cortes de energía.” Una mano entra en escena sosteniendo un sello y lo presiona firmemente sobre documentos de aspecto oficial. “4. Llamadas completamente confidenciales.” Vista aérea con dron de una gran ciudad de noche. “5. Acceso las 24 horas. 7 días a la semana. 365 días al año.” El logotipo de New Jersey Relay sobre manos que escriben en un teclado. “Obtén más información en https://t.co/GG8nf5JR58.”]

[NJ Relay @NJRelay]

Speech‑to‑Speech (STS) supports people with speech differences by providing trained communication assistants who help make phone calls clear—while you stay in control of the conversation.

Whether it’s calling a doctor, a workplace, or a loved one, STS helps turn communication into confidence.

#SpeechToSpeech #AccessibilityMatters #AssistiveTechnology #Independence

Video Description: [People looking at a map. “Phone calls can feel like a barrier for people with speech differences.” A person in a wheelchair with a lightbulb above their head. “Speech‑to‑Speech (STS) service can help!” A relay operator typing on a New Jersey Relay computer. “With STS, a trained communication assistant repeats what you say, when needed for clarity.” A woman riding a paper airplane. “You speak on your calls. “A woman standing in a confident pose, “we support clear communication.” A man on a rocket ship. “You stay independent!” Arms reach out of computer screens to high five. “Learn more on https://t.co/IF6DHhcmBu.”]

[NJ Relay @NJRelay]

Neurofibromatosis (NF) affects 1 in every 2,500 births, yet it’s often called “the most common disorder you’ve never heard of.” NF is a genetic condition that causes tumors to grow on nerves, often affecting the brain, spinal cord, and peripheral nerves. These tumors can impact movement, coordination, and communication.

Relay services can support people with NF who experience speech differences or hearing loss by making phone communication more accessible. If you or someone you know needs assistance learning how to use relay services, send us a DM! We are always available to help.
This World NF Awareness Day, join the #ConnectingNF campaign to help spread the word—because accessible communication helps people with NF stay connected, informed, and understood.

#Accessibility #NFNetwork. Learn more about NF by visiting: https://t.co/0mvLoTy460

ID: [1] “https://t.co/iST3nBufvC. World Neurofibromatosis (NF) Awareness Day. Accessible communication helps people with NF stay connected, informed, and understood.” [2] Informational poster about NF1 Body from the Neurofibromatosis Network with a diagram of human body with the nerve network and different symptoms listed out with icons. “Neurofibromatosis Type 1 (NF1). Visual Impairment/Blindness. Optic Glioma. Lisch Nodules. Delayed Or Early Puberty. Speech Impairments. Scoliosis. Pseudoarthrosis. Bone Deformities. Short stature. Cafe-au-lait spots. Neurofibromas (tumors). Freckling in skin creases. Severe itching. Seizures. Headaches. Brain Tumors. Cognitive Differences. Brain Blood Vessel Defects. Macrocephaly (oversized head). Psychosocial burdens. High blood pressure. Digestive Issues. Chronic Constipation. Diarrhea or Vomiting. Cancer. Learn more by visiting https://t.co/0MPxkj2ONR. Note: It is critical that Neurofibromatosis be managed by an experienced NF Clinical team. Experienced NF practitioners can also partner with clinicians in the community with limited NF experience. see NF Clinical Care Options for more info.” [3] Informational poster about NF2-SWN Body from the Neurofibromatosis Network with a diagram of human body with the nerve network and different symptoms listed out with icons. “NF2 Related Schwannomatosis. (Formerly known as NF2). Blindness. Cataracts. Hearing loss and Deafness. Spinal Tumors. Meningioma and Balance problems. Bilateral Vestibular Schwannomas (Acoustic Neuromas). Schwannomas of the peripheral nerves and skin tumors. General muscle wasting can also be associated with NF2. Learn more by visiting https://t.co/0MPxkj2ONR. Note: It is critical that Neurofibromatosis be managed by an experienced NF Clinical team. Experienced NF practitioners can also partner with clinicians in the community with limited NF experience. see NF Clinical Care Options for more info.”

[NJ Relay @NJRelay]

TTY Relay in 3 Words - “Empowering. Accessible. Clear.”
What 3 words would you use to describe TTY?

#RelayServices #Deaf #DeafResources #TTY #AccessibleCalling

ID: [Three words in a rectangle surrounded by text ready, “TTY Relay in 3 words.” The words for TTY are, “empowering, accessible, and clear.”]

[NJ Relay @NJRelay]

May is Global Accessibility Awareness Month. At New Jersey Relay, accessibility isn’t just something we recognize in May—it’s a 365‑day‑a‑year commitment to ensuring people can accessibly connect through telecommunication services.

One of our most powerful digital accessibility tools is Relay Conference Captioning (RCC). RCC goes beyond high‑quality live captioning for video meetings, webinars, and conference calls. It also offers tools that allow people with speech differences to have their written words voiced during events and supports braille accessibility for people who are DeafBlind or have low vision.

Accessibility opens doors to participation, connection, and inclusion. Learn more about unlocking those doors with RCC by visiting https://t.co/solN3OrTTx

ID: [“Accessibility opens doors to participation, connection, and inclusion.” A group of people collaborating online in video meeting windows with RCC in one box and the New Jersey Relay logo in another. “RCC is the key to unlocking those doors!”]

[NJ Relay @NJRelay]

Apraxia of speech is a motor speech disorder that makes it hard for the brain to send the right messages to the mouth to form sounds and words. This can make speaking difficult. Relay services can help support communication over the phone with services such as Speech-to-Speech, Hearing Carry-Over (HCO), IP Relay, and Relay Conference Captioning (RCC).

Everyone deserves access to communication that works for them and New Jersey Relay offers no-cost options to support people with Apraxia and other speech differences. Sign up for either an online or in-person presentation with one of our outreach specialists to learn more about which services would work best for your needs. https://t.co/iST3nBufvC

#ApraxiaAwarenessDay #ApraxiaOfSpeech #CommunicationAccess

ID: [New Jersey Relay logo. A woman with short hair holds up a tablet and pen. “Everyone deserves access to communication that works for them. #ApraxiaAwarenessDay.”]

[NJ Relay @NJRelay]

May is National Speech-Language-Hearing Month (NSLH Month) which means it’s a perfect time to review some simple communication practices that make communicating with co-workers who have a hearing loss more inclusive. Here are our top 5 tips!

1.Get the person’s attention before speaking.
2.Speak clearly and in your regular tone of voice.
3.Minimize background noises such as from televisions or music.
4.Speak with each other in well-lit areas.
5.Use Relay Conference Captioning (RCC) when on video meetings, webinars, or conference calls. https://t.co/solN3OrTTx

Small changes can make a big difference. Even mild hearing loss can affect communication, but thoughtful habits can help make the workplace inclusive for everyone on your team!
For more about NSLH Month and for more tips for communicating with someone who has a hearing loss visit: https://t.co/rftmYxfII4

ID: [New Jersey Relay logo. “5 Inclusive Communication Practices to use at Work. Get the person’s attention before speaking. Speak clearly and in your regular tone of voice. Minimize background noises such as TVs or music. Talk in well-lit areas. Use RCC when on video meetings, webinars, or conference calls.”]

[NJ Relay @NJRelay]

Speech-to-Speech (STS) and IP Relay are both services that are designed to make phone communication more accessible to people with speech differences. They are both available at no cost to people who live or work in New Jersey. And they are both available 24/7.
So, what is the main difference?
With STS, you speak and with IP Relay, you text!
On an STS call, you talk on your call and a relay operator re-voices your spoken words as needed for clarity. With IP Relay, you text using the IP Relay app and everything you type is spoken on the call by a relay operator for you.
And the best part? You can always choose between either service depending on your needs.
ID: [New Jersey Relay logo. “To services, one mission. To make phone calls accessible to people with speech differences.” A list for STS, “STS. People with speech differences can use this service. You speak on your call, the relay operator re-voices when needed for clarity. No cost to use. Available 24/7.” A list for IP Relay. “IP Relay. People with speech differences can use this service. You text your message, the relay operator voices your written words on the call. No cost to use. Available 24/7.”]

[NJ Relay @NJRelay]

One key step in fostering an inclusive environment in your business is educating your entire team on how to accept relay calls. By ensuring that all employees understand how to communicate effectively with people who use relay services, you can create a more welcoming atmosphere and get accessibly connected with your customers!
Watch this short, helpful video! https://t.co/Q3l0u3L38D