Gutter Cleaning, Drainage, and Commercial Snow Removal in Northern New Jersey - Morris, Essex, Passaic, Bergen Counties "Don't Risk a Fall, Give Us a Call"
@snowicemgmtsvcs@stockx Let's see how much @stockx cares about their customers and if they do the right thing before merchant services has to get involved.
@OptimumHelp And he I am upstairs in spare bedroom and of course can't watch tv here either cause guess what folks. @optimum doesn't work. Surprise surprise. @News12NJ can you guys help?!?
@optimum not gonna chase u guys 2 install this properly uve sent 4 techs modem is still in garage boxed in by cinderblocks yet u send me a bill that's diff from what we were told (glad it's recorded) Just cancel my service effective 2day. If need I'll reach out 2 nj attorney gen
@optimum@OptimumHelp hey still waiting for you guys to repair this cable that is in my basement surrounded by cinder blocks. U gotta switch my boxes. @bbb_us how do I go about having this resolved?
@Suddenlink suddenly I feel bad 4 these customers - amazing service this company provides. @optimum Imagine having a router installed in a garage surrounded by cinderblocks n wondering why theirs an issue. Reps think there's nothing wrong techs say the reps don't kno nething
@optimum@OptimumHelp it's now been how many days without ur team taking care of the issue ur tech came to try & resolve on Saturday (4th visit yet you ignore all the techs) still no service cause router is in garage. Dont bill me until u hold up to ur end of the contract #bbb
I'm not trying to keep playing this game with your staff the home is too tall to handle router in basement & extenders. Just put the old equipment in n resolve this. Look at his notes. Plz resolve this or I'm dropping this off Monday #overit#PoorService#help#nj#weaksignal
@OptimumHelp U guys came and installed the router in the garage (cause installing it properly would be too difficult to do) and now your team is shocked. I left in April came back n gave you guys another shot to these shenanigans. Im over ur company already All your reps say diff things