Michael Casey

[Michael Casey @NOLAsteakmonger]

@HPSupport throw a small biz/HP user some love! - https://t.co/9YMmh2Q8ju

[Michael Casey @NOLAsteakmonger]

@HPSupport fixed. Thank you for your help.

[Michael Casey @NOLAsteakmonger]

@HPSupport that pretty invasive. I just bypassed the download (that wasn't working anyway) and did a diagnostic. It worked

[Michael Casey @NOLAsteakmonger]

@HPSupport ....

[Michael Casey @NOLAsteakmonger]

@HPSupport correction - printer was plugged into wall. #oops

[Michael Casey @NOLAsteakmonger]

@HPSupport will plug into wall. Won't that fry printer if surge happens?

[Michael Casey @NOLAsteakmonger]

@HPSupport deleted and reinstalled doc. This is a new fail

[Michael Casey @NOLAsteakmonger]

@HPSupport follow your instructs, right back here

[Michael Casey @NOLAsteakmonger]

@HPSupport why can't installer connect to product. https://t.co/lv9fnr1CLs can. R others having issue? Printer worked up till 1/19

[Michael Casey @NOLAsteakmonger]

@HPSupport did all steps. Still took almost 17 minutes to get to 99%

[Michael Casey @NOLAsteakmonger]

@HPSupport 4th time. Going for restart for the 5th

[Michael Casey @NOLAsteakmonger]

@HPSupport yep

[Michael Casey @NOLAsteakmonger]

@HPSupport sorry, Windows 8. My mistake

[Michael Casey @NOLAsteakmonger]

@HPSupport all times "fails" to make connection.

[Michael Casey @NOLAsteakmonger]

@HPSupport 4th attempt

[Michael Casey @NOLAsteakmonger]

@HPSupport trying to download the latest driver

[Michael Casey @NOLAsteakmonger]

@HPSupport uninstalled driver. Tried to reinstall. Fails at 99% for connection

[Michael Casey @NOLAsteakmonger]

@HPSupport HP print and scan doc not loading fast enough. Calls it failure

[Michael Casey @NOLAsteakmonger]

@HPSupport Windows 10

[Liberty Cheesesteaks @LiberateNOLA]

Our new griddled cheese is the jam. Griddled until golden brown in herbed butter. @NOLAsteakmonger