Neel

[Neel @NP8511]

@MGSupportIndia @MGMotorIn @jagograhakjago

I eventually had to drive my MG Majestor back to Surat myself, despite facing serious power/DPF issues during my Himachal trip and being stranded in another state with my wife.

When I needed roadside assistance, I could not get proper support from the Udaipur MG service centre. Multiple calls were made, including by my friend from Surat, but there was no response. MG RSA also did not provide a satisfactory solution, and I was told that additional towing arrangements could involve charges.

The car is now going to the service centre in Surat for inspection. But getting the car back home does not erase the lack of roadside support I experienced.

@jagograhakjago I request you to please take note of this customer-service issue. I want MG to provide a proper written explanation of what happened, why roadside assistance failed when I needed it, and how this will be addressed.

I bought a premium vehicle expecting premium support. Being left without meaningful assistance on the road with my family is completely unacceptable.

#MGMajestor #MGIndia #ConsumerRights #RoadsideAssistance #CustomerService

[Neel @NP8511]

I am extremely disappointed with the support I am receiving from MG.

I started my Surat → Himachal trip in my MG Majestor. Throughout the Himachal journey, I faced a serious issue with power delivery — the vehicle was struggling to generate power, RPM was not building properly, and even with full acceleration the vehicle was not climbing properly.

I somehow completed the trip and started returning to Surat. While near Udaipur, the vehicle showed a DPF regeneration issue. I completed the regeneration, but the engine warning light is still ON.

I immediately tried to get help and reached the nearest MG service centre, but there is no response/support available. I also contacted MG customer support, but I am still not getting proper assistance.

I was told that assistance can only be provided up to the nearest service centre and that if the vehicle needs to be towed to another/appropriate service centre, I may have to bear the additional towing charges.

This is extremely frustrating. The vehicle is only around 2 months old and has covered approximately 9,000 km, yet I have already faced a serious power-related issue during a long-distance trip.

@MGMotorIn @MGSupportIndia — I need immediate intervention and proper roadside/service support. Please arrange the necessary assistance and clarify why I should bear additional costs for resolving a vehicle issue when the vehicle is under warranty.

Please escalate this urgently. I am stranded and need a proper resolution, not another referral to a service centre that isn’t responding.

#MGMajestor #MGIndia #MGMotor #CustomerService #RoadsideAssistance #MGMajestorIssue

[Neel @NP8511]

My MG Majestor developed a serious issue during my road trip, leaving me and my wife stranded in another state. It was Sunday, and despite repeatedly trying to get help, nobody was responding.

I contacted MG RSA, but I was told that the nearest service centre was not available for vehicle drop, and I was instructed to arrange a tow to Gandhinagar, potentially at my own additional cost.

I even asked my friend in Surat to contact the MG team and repeatedly call the Udaipur MG service centre. Calls were made again and again — nobody picked up and nobody helped. Even the MG emergency/RSA team could not provide a proper solution.

What is the point of having roadside assistance if, when a customer is actually stranded on the road, there is nobody available to help?

Being stuck on a highway with my wife, in another state, with no proper assistance from the company, was an extremely stressful experience.

Honestly, buying the MG Majestor feels like one of my biggest mistakes. I never expected this level of after-sales support from MG.

@MGMotorIn @MGIndia — I need an immediate explanation and resolution. A premium vehicle deserves premium roadside support, especially when the customer is genuinely stranded.

[Neel @NP8511]

@AmazonHelp No need thank you

[Neel @NP8511]

@amazon @amazonIN I received a product with missing parts and returned the exact same product through Amazon’s return process. Now the seller falsely claims I returned a different product. Despite providing the details, Amazon says they “cannot do anything.” How is this fair to the customer? Please investigate and resolve this.

[Neel @NP8511]

I don’t feel anything usefull on you amazon customer care leave it because not is helping and seller is wrong. I am just wasting my time. I am requesting every to not buy from this seller ( Clatronic Iron for shirts | for... https://t.co/tbAy4WgpDo https://t.co/tbAy4WgpDo ) and save your money

[Neel @NP8511]

@AmazonHelp No one is answering properly and i did’n get any mail or reporting

[Neel @NP8511]

@AmazonHelp Still not get any updates and so I understand that according the amazon the only the seller is right the customer is wrong always. Really disappointed.

[Neel @NP8511]

@AmazonHelp Still not getting the solution

[Neel @NP8511]

@MyIndusIndBank Still didn't get any update from you

[Neel @NP8511]

@MyIndusIndBank I’ve been facing FASTag issues for nearly 2 months. Despite countless calls and emails, there’s still no resolution. This delay is causing serious inconvenience. If you’re not going to solve it, just say. My registration number is GJ05CY8512 #IndusIndBank

[Neel @NP8511]

@MyIndusIndBank 09638100049