@abcapital Despite informing @AdityaBirlaGrp about my financial hardship in advance, my issue was not resolved and I was forced to pay ₹1000 in extra charges. Claiming the complaint is “resolved” without fixing it is unacceptable. Requesting @RBI to look into this matter.
#LOANEMI@RBI
@abcapital Dear Customer, Reminder: Your EMI of Rs. 7882.0 for Loan A/C ending 2835 with Aditya Birla Capital is due on 01-06-2026. Please pay on or before the due date to avoid additional charges. For schedule of charges, visit: https://t.co/K1smzCTRjX Ignore if already paid. Regards, ABCL
@abcapital Customers expect support not repeated automated emails. My EMI is due on the 1st, but your team says my request will only be reviewed on the 2nd.
6 days passed, still no call or solution. Kindly intervene and help resolve my EMI deferment & due date change request urgently.
.@AdityaBirlaGrp Extremely disappointed with the lack of support. It has been 6 days since my EMI deferment and due date change request, yet only automated replies are being sent on tweets without any real solution.
@abcapital Dear @AdityaBirlaGrp,
My EMI is auto-debited from my account on the 1st of every month. I already sent an email regarding this issue, but your team is saying that they will respond on the 2nd.
Kindly resolve this issue and provide a proper update at the earliest.
Thank you.
@abcapital What is this?
Dear Customer, After reviewing your case number 23220678, the new timeline for providing appropriate resolution is 02/06/2026, 9:57 am days. Thanks for your patience in the interim. Regards, Aditya Birla Capital Limited
@MobiKwikSWAT You have been telling me for the last 10 days that the team is working but what has it done, till now your team has not helped me in any way, even when I had a medical emergency you did not help me at all @RBI@MobiKwikSWAT
@MobiKwikSWAT Now what should I DM you, I have already shared all the details along with the ticket number but I have not received any satisfactory reply from you.
If even now the matter is not taken according to my emergency, I will complain further.
Ticket no 406719409
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Very disappointed with @MobiKwik service. I paid ₹32,000 through MobiKwik but the payment has been pending for 4 days now. I have contacted support multiple times but received no proper help. This money is urgently needed for a medical emergency.
#MobiKwik#RBI#SBI#rbipolicy
Very disappointed with @MobiKwik service. I paid ₹32,000 through MobiKwik but the payment has been pending for 4 days now. I have contacted support multiple times but received no proper help. This money is urgently needed for a medical emergency.
#MobiKwik#CustomerSupport#RBI
@MobiKwikSWAT Hello,
I paid ₹32,000 through MobiKwik but the payment has been pending for the last 4 days. I already contacted support but have not received a proper resolution yet.
Transaction details:
Amount: ₹32,000
Ticket no:406719409