@revello_susan When you get a chance please send us a personal message to us so that we can collect additional details at your earliest convenience. Thank you again for posting.
@revello_susan We are sorry to hear that you had a bad experience, Susan! However, we would like to get some additional information so that we can get this addressed for you.
@Mr_Wangz We are sad to read about your recent experience with us, please feel welcome to give us a call at the number provided below, we have agents standing by happy to assist and gather more pertinent details.
Contact our National Customer Care Line at 1-800-741-7261.
@Mr_Wangz This sounds very frustrating, we would love to connect with you further and gather more important details. Please feel welcome to give us a call at our National Customer Care Line at 1-800-741-7261.