NWSC 🇺🇬

We are the Leading Customer Service Oriented Utility In the World.
Our customer is King and the reason We exist. Tel:[phone]

[NWSC 🇺🇬 @nwscug]

Check out the colour of raw water that we abstract from Ggaba.

Through a rigorous International drinking water standards process, we deliver the water to your tap clean and safe!

Paying water bills helps us keep the taps flowing.

For those avoiding bills, Mwagala tugoinge wa?

[NWSC 🇺🇬 @nwscug]

@Ronnie_Oki A team is notified to follow up on your supply and support you accordingly MK #Waterman

[NWSC 🇺🇬 @nwscug]

Water Supply Update: Emergency Works along the Mengo-Rubaga Bulk Transmission Main

Dear Valued Customers,

Please be informed that water supply to Rubaga Hill, Bulenga, Nalukolongo, Mutundwe, Wankulukuku, Natete, Busega, Kibumbilo, Lungujja, Masanafu, Namungona, Buloba, Wakiso, Sentema, parts of Nansana (Kabulengwa) and the surrounding areas has been temporarily closed off to handle an emergency fault.
Repair works are ongoing.

Estimated completion time: 4–5 hours

We sincerely apologise for the inconvenience and appreciate your patience and understanding.

#waterman @NWSCMD

[NWSC 🇺🇬 @nwscug]

@RobertRutaisire Kindly note that these works are completed and pumpage resumed, let us get to you and follow up on your supply #Waterman MK

[NWSC 🇺🇬 @nwscug]

Water Supply Update In the Kampala East Water Supply Zone

Saturday, 24 October 2026

Dear Valued Customers,

We regret to inform you that there will be interruptions in water supply tomorrow, Sunday, 25 October 2026, from 7:00 AM to 7:00 PM

This is due to planned emergency works by the Uganda Electricity Transmission Company Limited (UETCL) along the Mukono North power station that supplies power to the Katosi Water Works.

Water production and supply schedules to the following areas will be affected during this period:

Affected Areas
Katosi, Kisoga, Mukono, Seeta, Mbalala, Namugongo, Namanve, Sonde, parts of Kireka, Kamuli, Kyaliwajjala, Bulindo, Nsasa, Mulawa, Nabusugwe, Kitukutwe, Naalya, Ntinda, Kisaasi, Najjera, Luteete, Gayaza, parts of Kamwokya, Mbuya, Mutungo, Kitintale, Matugga and the surrounding areas

Customers are advised to store enough water and use it sparingly during this downtime.

We sincerely regret the inconvenience and appreciate your patience and understanding.

Thank you.

#waterman @NWSCMD

[NWSC 🇺🇬 @nwscug]

@OscarrPacs @Parliament_Ug Dear Oscar, Kindly share your customer number and contact to allow us follow up on this with our team #Waterman MK

[NWSC 🇺🇬 @nwscug]

@FaisalKamu10739 @GovUganda Dear Faisal, The water stabilisation plan to be effected across the town and surrounding areas is still on.
Kindly continue to check in with our area office for more updates #Waterman MK

[NWSC 🇺🇬 @nwscug]

Mbale water project hits 97% as testing and commissioning begin

Mbale, Uganda

The Government of Uganda @GovUganda , through the National Water and Sewerage Corporation is constructing the Mbale Water Supply and Sanitation Project.

The Project has reached 97% physical completion following a two-day monitoring mission and monthly progress review.

The exercise brought together the consultant, the contractor and NWSC’s project and Area teams to review progress and prepare for testing, commissioning and handover.

The team inspected the Namatala–Bungokho pipeline, Musola Reservoir, Bungokho Water Treatment Plant and Manafwa Water Treatment Plant.

Most components are substantially complete. The IUIU sewerage network, sewer rehabilitation, Busoba Reservoir, public sanitation facilities and distribution lines are all at 100%. Namatala Water Treatment Plant is at 98%, while Manafwa Water Treatment Plant stands at 93.3%.

Remaining work is largely finishing, testing and snag closure. At Manafwa WTP, this includes pipe and pump testing, water-tightness tests and minor finishing works.

Stakeholders agreed that a joint inspection should be carried out before final handover.

Once commissioned, the project is expected to improve access to safe water and sanitation in Mbale and surrounding towns.

#NwscUpdates @NWSCMD

[NWSC 🇺🇬 @nwscug]

@itsjovanecc_ku Kindly note that the contact shared is unreachable #Waterman

[NWSC 🇺🇬 @nwscug]

@Mjonard_stanley Kindly share with us your contact too. #waterman FM

[NWSC 🇺🇬 @nwscug]

@Hdropcy We regret this experience dear customer. Let us follow this up with the technical team. #waterman FM

[NWSC 🇺🇬 @nwscug]

@NaderBarrak We are sorry about that dear customer. Kindly inbox your contact and location to enable us reach you, investigate and address this issue#waterman

[NWSC 🇺🇬 @nwscug]

@pmdkabugho @NWSCMD We are sorry about that dear customer. Kindly inbox your contact and location to enable us reach you, investigate and address this issue#waterman

[NWSC 🇺🇬 @nwscug]

@AGYHRD1 We are sorry about that dear customer. Kindly inbox your contact and location to enable us reach you, investigate and address this issue#waterman

[NWSC 🇺🇬 @nwscug]

@PippyBryan We are sorry about that dear customer. Kindly inbox your contact and location to enable us reach you, investigate and address this issue#waterman

[NWSC 🇺🇬 @nwscug]

@pmdkabugho @KimbugweTravor @UEDCLTD We are sorry about that dear customer. Kindly inbox your contact and location to enable us reach you, investigate and address this issue#waterman

[NWSC 🇺🇬 @nwscug]

@tukabirwe20 Dear Mercy, we are really apologize for this experience. Kindly share with us your customer number and contact details to enable the technical team reach you. #waterman FM

[NWSC 🇺🇬 @nwscug]

@KimbugweTravor We are sorry about that dear customer. Kindly inbox your contact and location to enable us reach you, investigate and address this issue#waterman

[NWSC 🇺🇬 @nwscug]

@Kisir1Christine We are sorry about that dear customer. Kindly inbox your contact and location to enable us reach you and address this issue. #waterman

[NWSC 🇺🇬 @nwscug]

@SKawooya48975 Dear customer, we received the communication from our power supplier, yesterday. #waterman

[NWSC 🇺🇬 @nwscug]

@AKepher @nyanjax @NIRA_Ug @UEDCLTD @UDLSOfficial Dear Cephas, how may we be of help please? We’d like to serve you better. #waterman RA

[NWSC 🇺🇬 @nwscug]

@jawuharahamisi Kindly check your dm. #waterman RA

[NWSC 🇺🇬 @nwscug]

@nyanjax @AKepher @NIRA_Ug @UEDCLTD @UDLSOfficial Hello Jamal, kindly how may we be of help please? We’d like to hear from you and serve you better #waterman RA