Dear @British_Airways my return flight from SFO to LHR on 1st September is cancelled, it includes my wife and 1 child. Our 4 other children are on a seperate booking, their flight has been moved to 2 hours later. I am not being offered any alternatives. No-one is answering calls
@British_Airways I have been trying now for over a week to make a booking. Average wait time over an hour before I give up. I have been consistently cut off, when I do get through to someone I get passed on sometimes 3 or more times before getting cut off. I have never encountered service so bad.
@British_Airways trying to book flights for days, on hold passed from operator from operator or cut off. Hours at a time. I have numerous vouchers, so cannot book online as your system only allows one voucher per booking.
Your on hold message claims a help chat service which doesn't exist and helpful online links which have been removed alongside contact email addresses. Your head office is closed. You look like a business about to go bust.
These vouchers were for flights booked with Avios which you refused to return to my account and would have made the online booking process much easier if you had. Of course you refused that option to me but claim otherwise for everyone else.
@British_Airways@hknbgc Thats simply not true, that option was denied me and I have instead 7 vouchers, making it much harder to book a flight online as booking only enables the use of one voucher, and as for trying to talk to anyone at the Executive Club or on any BA line, good luck. Utterly useless.
@SkyHelpTeam Used the online help, went through all of the steps and it has checked it and tells me my broadband is now fine, and suggests an upgrade when it still isn't working, clearly useless advice. What next please?
@LatitudeFest#latititudefestival2021 No current phone service, asked to email, but no-one answers emails to info@ have sent a few now in the last 6 weeks. Anyone?
Round 2 Begins #Lockdowncup
Match 5
@AmpthillTownCC Vs @Blunham_CC
Voting closes approximately 6:30pm tomorrow evening! Team with most votes once the poll closes win and progress to the Quarter finals!
@mainporthotel #mainporthotel Shame on your hotel for being the only hotel not willing to offer a refund in the face of the Rotterdam Marathon being cancelled and being unable at this time to travel to Rotterdam #lockdown#covid19