NYC Mayor's Office of Housing Recovery

The mission of the Mayor's Office of Housing Recovery Operations is to help New Yorkers return to permanent, resilient housing, after a disaster.

[NYC Mayor's Office of Housing Recovery @NYCHRO]

On the 10th anniversary of Hurricane Sandy, we remember all that was lost and salute the resilient communities that fight so hard to rebuild and recover. @NYCMayor @NYClimate

[NYC Emergency Management @nycemergencymgt]

🚨 June 1 marks the first day of Hurricane Season!

Do you know what that means? It's time to get prepared! Make sure you know your evacuation zone, have an emergency plan in place, and stock up on essential supplies before a storm is on the way.

Hear from Council Member Joann Ariola @joannariola32 as she shares important tips on how to stay prepared and keep your family safe this hurricane season.

https://t.co/CmYOF3EBTs

[NYC Water @NYCWater]

Last night's severe weather brought devastating flooding to some of our NYC communities. Today, alongside @NYCMayor, we met with residents in #Hollis, Queens, to help address the damage. If you have been impacted, file a report here: https://t.co/RBoClUX0cc

[Mayor Zohran Kwame Mamdani @NYCMayor]

Last night's severe weather moved through NYC bringing heavy rain, gusty winds, and localized flooding.  

NYCEM is coordinating across city government, as well as with our first responders and nonprofit partners. Together, they have been working through the night and into today to address conditions on the ground. We are also working closely with elected officials. 

Our administration is fully mobilized to support impacted New Yorkers and to make sure every affected household, business, and nonprofit has a clear path to report damage and get help. 

Report storm-related damage at https://t.co/mjZl8TYh0H and file 311 service request for specific conditions that need a City response: basement flooding, sewer backups, street flooding, downed trees, power outages, structural concerns, mold, or blocked catch basins.

We will be sharing more information and resources for storm recovery via Notify NYC. You can sign up by texting NOTIFYNYC to 692-692. 

As we prepare for more rainfall this weekend, we encourage New Yorkers to visit https://t.co/sEOhIljAhl

[NYC Mayor's Office of Housing Recovery @NYCHRO]

If your property was damaged during last night's flash flooding, report it to help assess citywide impact. Report damage: https://t.co/etymeL0lVu

Request city services: https://t.co/paRbBYyca6 or call 311

@NYCMayorsOffice

@nycemergencymgt

[NYCEM - Notify NYC @NotifyNYC]

.@nycemergencymgt Report flood damage to help assess citywide impact: https://t.co/o9bj3hk5IB. Request city services: https://t.co/NKdL3NlO9g or call 311.

[NYC Emergency Management @nycemergencymgt]

In the hours and days after flash flooding, NYCEM offers the following tips from https://t.co/3t3I1pb2xQ

Stay out of flooded basements. Standing water near electrical equipment is life-threatening.

Do not walk or drive through standing water. Even after rain stops, flooded streets can remain dangerous and may conceal hazards. After excessive rainfall events, streets and underpasses may stay flooded for hours.

Wash thoroughly if you touched floodwater. Floodwater can carry sewage, bacteria, and other contaminants. Wash your hands and any exposed skin with soap and water.

Clean affected surfaces with a bleach solution. When cleaning up after a flood, disinfect surfaces with a diluted bleach solution under proper ventilation. Never mix bleach and ammonia — the combination creates dangerous fumes.

Throw away food that touched floodwater. Do not eat or use any food, including canned goods, that came into contact with floodwater.

Watch for mold. Mold can begin growing within 24–48 hours after flooding — and excessive rainfall that causes slow seepage into walls or floors can create mold conditions even without visible standing water. If your home has mold or you need cleanup help, contact 311.

Pump out flooded basements slowly. Remove about one-third of the water per day — not all at once. Water-saturated soil outside your walls creates pressure, and removing water too quickly can cause walls to crack or collapse. This is especially important after prolonged rainfall, when surrounding soil may be heavily saturated.

Document damage before cleaning up. Take photos and videos of all damage before removing water or debris. This will help with insurance claims and disaster assistance applications.

Check on your neighbors. After a flood, check on elderly neighbors, people with disabilities, and anyone in basement apartments or low-lying units who may need extra help.

[NOAA @NOAA]

Get your #HurricanePrep on: Are you ready?

It's National Hurricane Preparedness Week:

[NYC Mayor's Office of Housing Recovery @NYCHRO]

We’re hiring a developer to join the IT team at HRO! Help build tools that support disaster recovery and assist tenants getting back home after displacement. If you want your work to have real impact, we want to hear from you.

https://t.co/Ddf2I9Bb3l

[CM Jen Gutiérrez @CMJenGutierrez]

This week, NYC made the Back Home Act real by officially launching the Back Home Unit, a fully staffed, dedicated office to help NYers displaced by fires find their way back home. Thanks to the administration for fast-tracking this.

Learn more: https://t.co/t7rDxdBZ6z

[Deputy Mayor Leila Bozorg @DMLeilaBozorg]

Recovering after a fire or other disaster is challenging even in the best of circumstances. Our new Back Home Unit is here to help, no matter what support you need.

Proud to work with @CMJenGutierrez, @CMPiSanchez, & leaders across the city to streamline the city’s response.

[NYC Mayor's Office of Housing Recovery @NYCHRO]

https://t.co/jdcRC1vvAf
@NYCMayorsOffice @NYCMayor

[NYC Mayor's Office of Housing Recovery @NYCHRO]

Today we launched the Back Home Unit at HRO. When New Yorkers are displaced after a fire, flood, or other emergency, they shouldn’t have to navigate a fragmented system alone. The Back Home Unit centralizes support, provides clear guidance, and helps people get back home faster.

[NYC Emergency Management @nycemergencymgt]

🚨 Travel Ban in Effect | NYC State of Emergency 🚨
https://t.co/UxNNsbGQJO

Due to a State of Emergency for severe winter weather, all non-essential vehicles are prohibited from operating on NYC streets, highways, and bridges from 9:00 PM Sunday (2/22) until 12:00 PM Monday (2/23).

This travel ban is in place to protect public safety, keep roads clear for snow removal, and allow emergency crews to respond quickly during dangerous conditions.

Only authorized and exempt vehicles should be on the road, including emergency response organizations, government vehicles, utility crews, essential worker transportation, medical transport, and vehicles delivering food, fuel, and medical supplies. Nonprofit and private organizations providing emergency relief services may also continue critical operations.

Public schools will be closed Monday. Alternate Side Parking is suspended Monday to allow snow removal operations to continue.

City agencies are activating emergency operations across New York City to support residents, maintain essential services, and manage storm impacts. Alternate side parking rules are suspended to support snow clearing and operations. Price gouging protections are also in effect during the emergency declaration.

For you and your family’s safety, avoid travel unless it is an emergency. Get alerts and updates by texting NOTIFYNYC to 692-692.

[Mayor Zohran Kwame Mamdani @NYCMayor]

NYC, we've declared a local state of emergency ahead of this blizzard.

Here's what that means for you:

Roads closed at 9pm — streets, highways, and bridges closed to all vehicles (cars, trucks, scooters, e-bikes) through 12pm Monday. Essential and emergency trips only.

No school Monday: snow day, not remote.

Warming centers: open citywide.

Parking: alternate side suspended Monday.

Up to date info: Text NYC to 692-692 for live alerts | https://t.co/jQgYlsUIYM for prep tips

Stay safe, New York.

[NYC Department of Small Business Services @NYC_SBS]

⚠️ Is your business prepared for a disaster? ⚠️

@NYC_SBS can show your #smallbiz how to prepare for the unexpected, incl. flooding ⛑️🔥☔⛈️🌊

Learn more at our webinar on 1/15: https://t.co/Q5z33JhF7X

[NYC DDC @NYCDDC]

Dallas Penn was an extraordinary, dedicated, multi-talented individual who served the City as construction project manager at DDC for 25 years.

@NYCMayor proclaimed September 28th as Dallas Penn Day, recognizing the indelible imprint he made on our city. https://t.co/KOqm2kxFM4

[NYCEM - Notify NYC @NotifyNYC]

.@NWSNewYorkNY Winter Storm Watch for NYC: 4:00 PM on 12/26 to 1:00 PM on 12/27. Between 4 and 8 inches of snow is expected. https://t.co/oBGvYAZesH. Multilingual & ASL Link: https://t.co/oaRGudsA6s. #nywx

[NYCEM - Notify NYC @NotifyNYC]

.@NWSNewYorkNY Coastal Flood Warning for Queens South: 6 AM to 11 AM tmrow, 12/19, inundation of 1 1/2 to 2 1/2 ft above ground level. Beach erosion & moderate flooding of shore roads/properties expected. https://t.co/oBGvYAYGD9. Multilingual & ASL Link: https://t.co/klEmNaefPf

[NYC Mayor's Office of Housing Recovery @NYCHRO]

If your property was damaged during the recent flash flooding, report it to help assess citywide impact.

Damage report: https://t.co/etymeL0TL2.

Request city services: https://t.co/paRbBYyJZE or call 311

@NYCMayorsOffice @nycemergencymgt

[NYC Mayor's Office of Housing Recovery @NYCHRO]

On this anniversary of Hurricane Sandy, we remember the strength of New Yorkers who rebuilt and recovered together. Our hearts are with the people of Jamaica and all those affected as they face Hurricane Melissa. @NYCMayorsOffice