NZ Post

Welcome to the NZ Post Twitter page! Our friendly social media team is here to help with your inquiries from 7am - 5pm (Mon - Fri, except on public holidays).

[NZ Post @nzpost]

@Kelvin93942211 Kia Ora Kelvin! Please kindly remove your case number from the public comments. I have replied to your Facebook message regarding this enquiry & ask that you only reach out via one platform to avoid duplicate enquiries. Thanks, ^Bex

[NZ Post @nzpost]

@AyeAye111 Kia Ora Amy! The postage cost, as per our website, for a letter to Australia is $4.20. Unfortunately the postage you have applied to this letter is only valued at $3.30 which is why it was returned to you. Thanks, ^Bex

[NZ Post @nzpost]

@craig_wb Sorry to hear about this Craig. Can you please flick me a DM with your tracking number and I'll check if there's anything I can do to help you out? ^Bex

[NZ Post @nzpost]

@ibooh22 Kia Ora Booh! Please kindly remove your tracking number from the public comments and send this through to me via DM along with the full address it should be going to. Thanks, ^Bex

[NZ Post @nzpost]

@doodaabaxter Morena Kris! Can you please send me a DM with the tracking number you are waiting on and I'll check for an update on this for you. Thanks, ^Bex

[NZ Post @nzpost]

@rugmarbles Kia Ora Tara! I cannot see any notifications of delays however, the recent weather conditions would have slowed things down. If you flick me a DM with your tracking number, I'll check in on this one for you. Thanks, ^Bex

[NZ Post @nzpost]

@Kittyka21153868 Kia Ora! Please kindly send me a DM with your tracking number and I'll see what info I can find out for you. Thanks, ^Bex

[NZ Post @nzpost]

@PandeyKart96516 @Delhicustoms @PMOIndia @AUSCustoms Morena Kartikey! Pleaes kindly remove your tracking number from the public comments to help keep your personal details safe. The sender has lodged an enquiry with us however, the parcel is being held by Customs in India for Duties & Taxes. Thanks, ^Bex

[NZ Post @nzpost]

@quaidleckey Morena Quaid! If you could please send me a DM with your tracking number & full delivery address along with your contact details (both phone & email) so I can get this followed up. Thanks, ^Bex

[NZ Post @nzpost]

@ColleyRachel Kia Ora Rachel! Please flick me a DM with your tracking number along with the address that this parcel should be going to and I'll see what info I can find out for you. Thanks, ^Bex

[NZ Post @nzpost]

@iKayeR_ Kia Ora! I can see you have sent a DM as well however, there is no tracking number included in that message. Please kindly send me another DM with your tracking number so I can help you in locating this parcel. Thanks, ^Bex

[NZ Post @nzpost]

@LewisHoldenNZ Morena Lewis! Can I please ask that you flick me a DM with further details around this including the details you are entering into the form. Thanks, ^Bex

[NZ Post @nzpost]

@PaulMc989919994 Morena Paul! Please kindly remove the tracking number from the public comments and send this through via DM so I can check this out for you. ^Bex

[NZ Post @nzpost]

@phabfish @australiapost Hi Lucky, Please send a direct message with the tracking number and delivery address so we can take a look for you. Thanks ^Mel

[NZ Post @nzpost]

@nicolefairless Really sorry about this Nicole. While we understand you have paid for the items, you have paid the Sender not NZ Post which is why they hold the delivery contract with us and not the receiver. In most instances, the sender will also use a third party company to ship items. ^Bex

[NZ Post @nzpost]

@ProudK90130 @nzherald Kia Ora! I've forwarded this feedback on. Thanks, ^Bex

[NZ Post @nzpost]

@gongxifarchi No worries at all. Enjoy the rest of your afternoon & Stay Safe :) ^Bex