@AliLeonardMC@007GAL Hey Ali, Thank you for your message. Appreciate if you could revert back with your accurate inquiry for me to assist you effectively.
@DeiaFlowers Hello Andrea, thank you for reaching out regarding the incorrect size item received. I'm so sorry to hear that. To return them, could please lodge a return request from your NZSALE account and our team will get back to your with the Return Authorization Number (RAN) and the add.
@AliLeonardMC Hi Ali, unfortunately we never received any DM. Apologies for that being an inconvenience to you. This is why I have been asking for the order number to look into this for you. I am truly sorry for this happening. Could you reply here with the order number please. Thank you
@AMidnightVoyage Hi there, we appreciate your comment and suggestion based on this particular product. I have now passed this on to the relevant department for reviewing. Thanks
@AliLeonardMC@007GAL Hi Ali, could you provide us the order number and we will have this checked with our CS team and get in touch with you. Our apology for any inconvenience caused. Thanks
@007GAL@AliLeonardMC Hi, have you received your purchase or still awaiting for it. Could you also provide the order number for us to better assist you. Thanks
@007GAL@AliLeonardMC Hi Sara, we apologize if you have orders being delayed. If you could provide the order number we can look into this for you with the CS team. However, we always aim to deliver the goods before estimated delivery dates. Cheers.
@AliLeonardMC Hello Ali Leonard, all our sales comes with its own estimated delivery dates that is published on the sale page it self. Our goods are not just within NZ, but from AU, UK, US and other parts of the world. Our apology for any inconvenience caused. Thank you
@rachjthomas @LegspinnerRach @spannalou Hi Rachel, thank you for raising your concerns on this item. We have now removed this item from sale. Thank you
@Azirafailz Our apology for the inconvenience caused. Have you been assisted with any other alternative in regards to your issue by our customer service team?
@VerdonKelliher @NZWarriors Hi Verdon, our apology for the typo error there. If you could provide me the link, I will have this sent to the relevant team to fix this. Thanks
@emancipated_D Hi Dazzle, out of the two sales you made purchase from - one has been dispatch on 24/03 and the other is currently being picked and packed. You will be able to view the status of your order once you log into your NZsale account. Thank you
@dxii Dear dxii, could you provide us the order details to look into this for you. We are unable to comment further without checking this for you. Thank you
@dxii Hi dxii, our apology for the delay in receiving your order. Please send in your request with the order details at this link https://t.co/ASFx3CqnzJ and our relevant team will assist you accordingly. Thank you