@Thyme_Dem@_WOO_X Hi thanks, when did this start happening? Ffs anyways, we got a bite, wade in on this thread if you have similar experience - let people know something isn’t right
@NaduaLae@_WOO_X@BenYorke I guess so. We all need to unite against and sue them for this kind of attitude! @BenYorke do you know about the situation and still cooperate with them?
@_WOO_X Yo, another great announcement (slow clap) but why are you delaying users’ withdrawals and fobbing them off for weeks? Did you forget to set up proper stop-losses and now can’t meet withdrawals?
@_WOO_X@NaduaLae@BenYorke Come on you guys this is just a public response like you even respond to support requests. I have withdrawal request on support for more than 30 days and? Do you want me to publish all the whole correspondence?!
@_WOO_X@BenYorke I don’t want you to just resolve my problem, there are people on here saying they have 6 figures on your platform and they can’t withdraw anything. Sort it for everybody please - thx 🙏
Thank you for your reply. I’ve had multiple transactions over the past month left without even a TXID and awful customer service (late replies and dismissive, basically saying fuck off and just wait indefinitely). I notice many other users have had similar problems from posts - so what’s going on @woo_x
It wasn’t like this over the past 5 years… what changed? A ‘routine’ check shouldn’t take a month
@JonasBaessens@_WOO_X@BenYorke I’m sorry to hear that. I got fobbed off and made to feel like a nuisance for over a month as well… for trying to withdraw my own money. We have a problem…
@NaduaLae@_I__AM__HIM_@_WOO_X@BenYorke@woo_x "we are solving the cases" lol. Everyone i've spoken to is kyc lv2. There is no issue with the customers. The problem is WOO who is stalling the situation by saying it's "under review"
Is it Mica compliant to block customers withdrawing their funds? @_WOO_X "....Elevating Asset Safety Under MiCA...." What a joke!! Wrecking people's lives. That's what they do. @PaywardServices https://t.co/PIqmaV7FfG
Mm This is a bad look for you, really bad… honestly, I think accountability lies with the original @_WOO_X team, Kronos etc. They must have known something was rotten with the cex and just sold out. Now I have people in my DMs saying they also can’t access their funds, 6 figures. So… don’t offer to solve ‘my case’, get your shit together… are you an exchange or what
@dbi4bot@_WOO_X@BenYorke@woo_x why are your clients waiting 8 weeks + on withdrawals and getting told to just sit down and take it…. @BenYorke would never have treated us like this. Those halcyon kronos days. What happened woo… and who did you sell us out to…
@JonasBaessens@_WOO_X@BenYorke I’m sorry to hear that. I got fobbed off and made to feel like a nuisance for over a month as well… for trying to withdraw my own money. We have a problem…
Mm This is a bad look for you, really bad… honestly, I think accountability lies with the original @_WOO_X team, Kronos etc. They must have known something was rotten with the cex and just sold out. Now I have people in my DMs saying they also can’t access their funds, 6 figures. So… don’t offer to solve ‘my case’, get your shit together… are you an exchange or what
@_WOO_X Stop saying your budget is too tight @_WOO_X . If your withdrawals trail extend beyond the 1-minute candle, users will leave your platform and go elsewhere, wicking you out before the trend expands 🎯
@_WOO_X Stop saying your budget is too tight @_WOO_X . If your withdrawals trail extend beyond the 1-minute candle, users will leave your platform and go elsewhere, wicking you out before the trend expands 🎯
@dbi4bot@_WOO_X@BenYorke@woo_x why are your clients waiting 8 weeks + on withdrawals and getting told to just sit down and take it…. @BenYorke would never have treated us like this. Those halcyon kronos days. What happened woo… and who did you sell us out to…
promise to ‘escalate’ my case. Eh… no, how about YOU facilitate transactions and withdrawals for everyone smoothly @woo_x. Otherwise, what is your purpose? Your clients worked hard and deserve to withdraw at will - it’s crypto ffs
Also ‘we can’t promise anything’ is not looking good