Nancy Bui-Thompson

Elected to Sacramento Municipal Utility District Board of Directors, tech Director, Shelby’s Mom and tennis player. Lover of fine 🍷, tech, 👠 and SFGiants

[Nancy Bui-Thompson @NancyBui]

#United Airlines for the WIN! Thank you so much for picking me up at my gate and shuttling me over to my departure gate to get me home on time! @united is THE best
@BMWUSA @BMW
#UnitedfortheWIN
#UnitedAirlines
#1K
#United1K
#GatetoGateService
#ThankYouUnited

[Nancy Bui-Thompson @NancyBui]

#olympicfail #womenssnowboardslopestyle finals were supposed to start @ 1pm. Gates locked for hours, guests are JUST now told it’s “postponed” to when? Not today for sure, it will be tomorrow & no messaging saying it’s postponed to tomorrow @Olympics @milanocortina26

[Nancy Bui-Thompson @NancyBui]

@DanWolken Thank you. We were all waiting for aerials and have tickets for women’s snowboarding finals

[Nancy Bui-Thompson @NancyBui]

After 3 hours waiting the snow, the events are cancelled today with very little information. We should have been given the option to leave and come back instead of waiting in the freezing cold #badolympics @Olympics #olympic fail

[Nancy Bui-Thompson @NancyBui]

The no re-entry policy at #livigno Moguls and aerial park is absurd when there is a multi hour delay and a cancellation of men’s until the next day. @Olympics needs to do better by fans @milanocortina26

[Nancy Bui-Thompson @NancyBui]

Join me in supporting @TheOtherMandela #MandelaBarnes for #WisconsionGovernor via @actblue https://t.co/XVT6PWIyuJ

[Nancy Bui-Thompson @NancyBui]

Thank you @united for picking me up gate side and delivering me to my gate. You saved me from running like mad through Denver! #United1K #United #PremiumServices @DENAirport

[Nancy Bui-Thompson @NancyBui]

@Uber put in the wrong terminal for the driver after I had selected my airline and route. It differed than what I saw. The driver was obviously upset, there’s no way to contact support about #ubers error. I tried. Both the driver and I am upset. He was not a happy camper

[Nancy Bui-Thompson @NancyBui]

@duolingo it’s been weeks and have had no help from #Duolingo - I’m a paid subscriber and haven’t been able to use the app due to constant freezing. #buyerbeware

[Nancy Bui-Thompson @NancyBui]

@duolingo can you provide support? I’ve emailed several times and I can’t use the app, it freezes and doesn’t let me finish my course. As a paying subscriber, I’m super disappointed #duolingocustomerservicefail

[Nancy Bui-Thompson @NancyBui]

After 50 mins on hold and being passed around, I never actually was able to get through to the 1K desk. Luckily, a Premier Supervisor was available and was able to help me

[Nancy Bui-Thompson @NancyBui]

@united your 1K and Premier phone Lines having issues? I called both today and it didn’t automatically recognize me, and I’ve been on hold for 15+ mins, which never happens on the 1K or premier phone lines. Thanks!

[Nancy Bui-Thompson @NancyBui]

@PrimisBank how long will your site be down?

[Nancy Bui-Thompson @NancyBui]

@ElonMNews A

[Nancy Bui-Thompson @NancyBui]

As a follow up to this, customer service doesn’t seem to care that I waited all day for a package that didn’t come, even though I was told it would come on Friday. They are saying since it came 4 days later, after my notice, that it was within the delivery window and won’t help

[Nancy Bui-Thompson @NancyBui]

I used to ❤️shopping @saks #saks changed their shipping policy to charge for returns. Given a delivery date & took a day off to wait for the delivery that was a gift, didn’t come on time - came the next week. Now, #saks won’t waive the return fee. #disappointingcustomerservice

[Nancy Bui-Thompson @NancyBui]

@SouthwestAir And this

[Nancy Bui-Thompson @NancyBui]

@SouthwestAir is your website down? I have a group of 6 that has been trying to log into the website to check in for the last 5 hours

[Nancy Bui-Thompson @NancyBui]

@SouthwestAir This is what we are seeing

[Nancy Bui-Thompson @NancyBui]

Please join me in supporting @WellSpaceHealth during the #BigDayofGiving #bdog tomorrow - this year we are raising money for #988 Sacramento and #WellSpaceHealth CRISIS system: https://t.co/dSZx7Lgbe6 #bdog2023 via @bigdayofgiving