@RAM_Marco_ Yes, I went to Miami airport on Sunday. I explained the situation. I got the claim number, I sent since Saturday emails to the manager in charge, and nothing happened. I sent my phone number, my email, I explained the lie an agent told me in Casablanca. I need a real solution!!
@royal_191 You already have my information. I also have a case number. And I canβt believe this is happening. I did everything you guys asked me to do. And on Monday morning I was told my luggage was found. But I havenβt received any call or email confirming that.
@royalairmaroc Thank you. Yes, its have been so difficult to believe we donβt have our baggage.
I sent 2 emails to [email protected]
The person in charge in Miami airport. He doesnβt respond yet. I sent my claim to the link provided for you guys. And I didnβt receive the claim #
@royalairmaroc I didnβt get my baggage back! I arrived October 27 to Miami from flight AT204 Casa Blanca, Morocco.And our suitcase didn't arrive. We believe is stayed in Casablanca. The return flight was, Seville-Casablanca-Flight AT925)Casablanca-Miami (Flight AT204)