NANDA VISHNU GARIMALLA

[NANDA VISHNU GARIMALLA @NandaGarimalla]

@qrsupport I already did, please check my DM.

[NANDA VISHNU GARIMALLA @NandaGarimalla]

@qrsupport I have a flight scheduled for March 17th from Hyderabad to Washington DC and it says partially cancelled what does that mean? No luck with customer service.

[NANDA VISHNU GARIMALLA @NandaGarimalla]

@qrsupport can you please respond to my DM

[NANDA VISHNU GARIMALLA @NandaGarimalla]

@British_Airways @British_Airways would you able to tell me how much my actual refund could be?

[NANDA VISHNU GARIMALLA @NandaGarimalla]

@British_Airways worst customer service experience ever, I booked a flight for my mom round trip from Hyd India to RDU USA. I wanted to check the refund for return flight as the flight schedule changed and it increased the whole duration of flight, the agent said this flight is

[NANDA VISHNU GARIMALLA @NandaGarimalla]

@British_Airways @British_Airways Have some respect for your customers, don’t treat them this way and take them for granted. Days are passing and I’m not getting any help.

[NANDA VISHNU GARIMALLA @NandaGarimalla]

@British_Airways @British_Airways Am not sure if I’m explaining my situation correctly, I have been asked same questions again and again, please call me so we can sort it out at once. My number is attached to the booking reference.

[NANDA VISHNU GARIMALLA @NandaGarimalla]

@British_Airways @British_Airways please resolve my issue asap.

[NANDA VISHNU GARIMALLA @NandaGarimalla]

@British_Airways @British_Airways sent you a private DM please help me understand if you got it or need more information.

[NANDA VISHNU GARIMALLA @NandaGarimalla]

@British_Airways @flight_repayUK @British_Airways Are you looking into my issue can you respond

[NANDA VISHNU GARIMALLA @NandaGarimalla]

@British_Airways @flight_repayUK @British_Airways I have been trying to reach since June more than 45 days before travel, and people at that number are not being helpful.

[NANDA VISHNU GARIMALLA @NandaGarimalla]

@British_Airways @flight_repayUK @British_Airways And as the flight schedule changed I have been told that my flight flight is eligible for full refund that’s when I decided to cancel the flight for full refund of un-flown journey.

[NANDA VISHNU GARIMALLA @NandaGarimalla]

@British_Airways @flight_repayUK @British_Airways I’m in the USA and can’t reach that number, I don’t think people in the customer service are able to help me they keep circling back saying this is not the full amount I’m supposed to get will get in touch with back office give a call back. @flight_repayUK

[NANDA VISHNU GARIMALLA @NandaGarimalla]

@British_Airways @British_Airways @flight_repayUK My flight is in 3 days and I don’t know if I can still board it, I’m helpless here, kindly respond back ASAP

[NANDA VISHNU GARIMALLA @NandaGarimalla]

@British_Airways @British_Airways I explained my situation in my initial tweet, I would like to cancel only if my return flight is eligible for full refund if not no.

[NANDA VISHNU GARIMALLA @NandaGarimalla]

@British_Airways @British_Airways I haven’t heard back from anyone, I was supposed to receive a call regarding my situation from an agent as promised but no response.

[NANDA VISHNU GARIMALLA @NandaGarimalla]

@British_Airways First I want to understand if my un flown flight is eligible for full refund, if yes I want to know how much would be the refund amount.

[NANDA VISHNU GARIMALLA @NandaGarimalla]

Expecting, todays agent made me submit a breakdown request form on https://t.co/z01pPxNnSR. I do not know what to do. I’m hoping @British_Airways would help resolve my issue. Please go through all my call recordings if neede to understand my concern and requests.

[NANDA VISHNU GARIMALLA @NandaGarimalla]

I called customer service for more than 3 times every time they say I would receive a breakdown email/ receive a call from supervisor which I requested but none happened and today they finally said my flight is canceled and I received a refund of INR 4385/- which I was not