Waiting at the check-in since almost 3 hours but not yet checked in and no clarity on next steps on my "unknowingly overbooked" @AirIndiaX flight from BKK to Pune. @AirIndiaX your bot sent a reply on my previous post. Hopefully this will reach someone who's actually cares
@AirIndiaX flight ground staff at BKK airport mention they cannot get in touch with your staff to flight departing in 20 minutes.v
Flight staff disappearing after missing to check-in 15+ passengers.
@AirIndiaX flight ground staff at BKK airport mention they cannot get in touch with your staff to flight departing in 20 minutes.v
Flight staff disappearing after missing to check-in 15+ passengers.
@AirIndiaX take accountability
You overbooked a flight and now we are all waiting to hear from you.
Your check in staff is waiting on decision. Please take accountability
@AirIndiaX please take accountability for BKK to pune flight. 15+ passengers currently waiting at checkin with ground staff claiming no contact with your staff.
Please give us a decision. This shows the heights of irresponsibility
@AirIndiaX@pgt3072 Check-in counter ground staff at BKK airport are claiming to not be in touch with air India express staff. Our flight is in 20 minutes and the flight couldn't check us in due to overbooked flights.
Ground staff have no idea what the decision is and all of us are now waiting