@poonawallafinco I have already submitted call recordings.Please publicly clarify: Were these callers authorised by Poonawalla or any recovery agency acting on your behalf? If not, how did they obtain my loan-related information and contact my family/village contacts?
@poonawallafinco Your recovery callers explicitly claimed on calls that they were calling from/on behalf of Poonawalla Fincorp regarding my loan. However, your Customer Care has now verbally informed me that these callers are “not our people.
@poonawallafinco Please provide a clear, point-by-point response addressing my concerns and the evidence already submitted. Kindly do not treat a generic acknowledgement as resolution. I request a proper written resolution within the stated TAT.
@poonawallafinco Thank you for the update. However, the email shared does not contain any substantive resolution or the required information regarding my concerns. It only provides a service request number (C-10921988-B9Z8) and a TAT of 02-09-2026.
@poonawallafinco I had already submitted evidence to Poonawalla on 20-Aug-2026, and subsequently supplied the specific call recording on 25-Aug-2026. Despite this, the matter was not properly investigated and only a generic response was provided
@poonawallafinco but no effective action has been taken. Please investigate the agent/call, stop such harassment and provide a written response. I can submit the recording and other evidence through the official grievance channel
@poonawallafinco Recovery agent called me and used extremely abusive and derogatory language against my mother and wife during loan recovery. I have preserved the call recording, caller number, date and time as evidence. I have already raised a complaint with Poonawalla Fincorp.
@poonawallafinco Hi Team, recovery calls are still being made to people in my village regarding my loan. Please stop all third-party contact immediately and handle my OTS directly with me. I have call-recording evidence of these calls. Kindly treat this as urgent and confirm the action taken.
@poonawallafinco I agreed for OTS, but your recovery agent called people in my village, disclosed my loan details and used abusive language. I have call-recording evidence. Please investigate and stop this harassment. @RBI
@poonawallafinco I have agreed for an OTS, yet your recovery agent is contacting people in my village, disclosing my loan details and using abusive language. I have the call recording as evidence. Please investigate this recovery-agent misconduct and stop third-party harassment
@PoonawallaFincorp I have agreed for an OTS, yet your recovery agent is contacting people in my village, disclosing my loan details and using abusive language. I have the call recording as evidence. Please investigate this recovery-agent misconduct and stop third-party harassment
@MoneyviewCares Settlement discussion is already ongoing, yet your collection representative visited my residence today (Sunday) without prior intimation. Unannounced home visits are unacceptable. Please investigate and ensure no further such visits. Screenshot attached as evidence
@MoneyviewApp Settlement discussion is already ongoing, yet your collection representative visited my residence today (Sunday) without prior intimation. Unannounced home visits are unacceptable. Please investigate and ensure no further such visits. Screenshot attached as evidence
@airtelindia My Airtel Wi-Fi is not working again. This has become a repeated issue the connection has failed nearly 10 times in the last 2 months, and technicians are only providing temporary repairs. Now the internet is completely down again.
@MoneyviewApp Settlement discussion is already ongoing, yet your collection representative visited my residence today (Sunday) without prior intimation. Unannounced home visits are unacceptable. Please investigate and ensure no further such visits. Screenshot attached as evidence
the agent refused to show an ID card and claimed it was not required. Kindly intervene immediately, or I will escalate this matter to the RBI Integrated Ombudsman with all supporting evidence.
@ICICIBankCare I am already cooperating with ICICI Bank and have committed to a settlement. Despite a written assurance from your RM that home visits would stop, recovery agents visited my residence 3 times in June without any prior intimation.
@UnionBankTweets Thank you for your response. Please ensure that my grievance is properly reviewed. My issue is the quarterly deduction of ₹59 as SMS charges despite not receiving SMS alerts. I request you to refund the deducted charges and provide a proper resolution at the earliest.
@UnionBankTweets My grievance has not been resolved.
Ticket ID: 42592767 has been closed with a response asking me to visit my branch only for SMS alert deactivation. This does not address my actual complaint.