Narrative Care

@getnarrative Customer Care. How satisfied are you with Narrative's care? For server status updates vist:

[Narrative Care @narrativecare]

We've identified a delay in momentification where all photos across different days will be in 1 moment. More info: https://t.co/voCo4hxvON

[Narrative Care @narrativecare]

@sfPow card is updated on https://t.co/rwgT1rYccO (where you subscribed). it's 11.49 per quarter ($3.99/month)

[Narrative Care @narrativecare]

@whosthearab Hi Aaron, we improved a card verif check yday so please try again. Note that AMEX is not currently accepted (working on that).

[Narrative Care @narrativecare]

@yjgyjg100 Hey. We recommend checking out https://t.co/jsDLvkTxJ6 and posting your question there. Thank you.

[Narrative Care @narrativecare]

@netsigi Hi. We do not store those details via serial numbers, so if somebody contacts us with that serial number we will let them know. :)

[Narrative Care @narrativecare]

@xtetsuji Hi Tetsuji. Sorry to hear this. We recommend emailing [email protected], and we'll go from there. Thanks!

[Narrative Care @narrativecare]

@slawman70 Hi David. We've contacted you via the email you've sent us. Hope that helps.

[Narrative Care @narrativecare]

@thefutilityfog Hi Jason. This sounds peculiar! Please contact [email protected] as they'll be able to help you further. Thank you.

[Narrative Care @narrativecare]

@JackKarelse Hey Jack. The best thing is to wait for a reply from Support. This way we can help you efficiently and effectively. Thank you.

[Narrative Care @narrativecare]

@IndyITGeek Hi Dan. You should have received a reply by now. Do you have the ticket ID from the email you sent [email protected]?

[Narrative Care @narrativecare]

@JackKarelse The photos will be so blurry that they are impossible to determine to subject though. Hope this helps. 2/2

[Narrative Care @narrativecare]

@JackKarelse Hi Jack. The Clip 2 will take photos, but blurry photos are automatically deleted when uploaded to the Cloud. 1/2

[Narrative Care @narrativecare]

@thefutilityfog Hi Jason. Sorry to hear this. Please uninstall and reinstall the Uploader from https://t.co/w3976Cz1rY. Does this help? :)

[Narrative Care @narrativecare]

@tom_d_chambers Hi Tom. You should have received a reply today. Thanks.

[Narrative Care @narrativecare]

@the_derek Hey Derek. We've just released a new Uploader which should fix this for you. Sorry about that!

[Narrative Care @narrativecare]

@rghburg Hi Robert. We can see that this has been resolved for you. Please let us know if we can help further. Thanks!

[Narrative Care @narrativecare]

@vthakker Hi Viral. We're looking into shipping again soon. Please go to https://t.co/NAkcn876AL and sign up to the Newsletter for updates!

[Narrative Care @narrativecare]

@JoshuaBaer Hey Joshua. That's odd! We recommend checking this FAQ as it should help you out! https://t.co/IR5jLNbbsQ :)

[Narrative Care @narrativecare]

@travelbypink Please go to https://t.co/U0xpqiF4jh for an FAQ on how to do this. Thank you. All the best. 3/3

[Narrative Care @narrativecare]

@travelbypink If you feel more comfortable with storing your content on your computer rather than the Cloud service... 2/3

[Narrative Care @narrativecare]

@travelbypink Hi. Sorry to hear this. We're afraid that once a Moment has been deleted, there is no way to recover it. 1/3