NarrativeDx

Actionable insights from verbatim patient feedback. Root-cause analysis informing your org exactly what's needed to improve scores, revenue and turnover.

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For news and announcements about #NarrativeDX, please follow @PressGaney

[Press Ganey @PressGaney]

Today #PG announced the acquisition of NarrativeDx, the leading provider of #AI solutions to drive #healthcare performance improvement. Learn more: https://t.co/SeALID5EXl

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A survey from the Beryl institute indicates that one of the primary drivers behind survey distribution is "Leadership's desire to provide a better experience." Learn more details about patient experience by watching NarrativeDx's webinar. https://t.co/taQ7poGsCj

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Andrew Gallan, PhD discusses how checkbox patient satisfaction surveys often miss the key details of a patient's experience. Watch the webinar to learn more about how NarrativeDx can provide organizations actionable insights into patient experience. https://t.co/zZ7liBMJLk

[NarrativeDx @NarrativeDx]

Unhappy patients are expensive, healthcare providers realize they need to do what other industries have done for decades: They need to listen to what patients are saying. Learn how NarrativeDx can improve patient experience in your organization. https://t.co/bH95ArtJWX

[NarrativeDx @NarrativeDx]

Listen to Alan Dubovsky's favorite example of how NarrativeDx and Cedars-Sinai were able to identify & address a very specific issue around "parking" with the help of NarrativeDx's patient experience platform. https://t.co/jRYLvEcNiy

[NarrativeDx @NarrativeDx]

AI can show you specific actionable insights for each area of patient experience. See how to use such insights and improve even the most persistently low-performing areas of patient experience, such as meals. https://t.co/YjrchlMTbH

[NarrativeDx @NarrativeDx]

Interested to learn about best practices in working with physicians for better patient experience? @NarrativeDx asked Texas Tech Physicians CXO Dennis Lamb about how he engages physicians as leaders of patient experience, and Lamb shared his insights.

https://t.co/hLf5fdKyrV

[NarrativeDx @NarrativeDx]

"We've generated over 150k+ unique insights to date ... this is something we could not have before NarrativeDx" - Alan Dubovsky of Cedars Sinai discussing the power of NarrativeDx to analyze thousands of patient comments into actionable insights. https://t.co/rz3O29uHWH

[NarrativeDx @NarrativeDx]

"What we're able to do with NarrativeDx is to truly drill-down into individual comments and subcategories - it's very powerful" - Alan Dubovsky, CXO of Cedars Sinai on the power of collecting, analyzing, and parsing patient feedback. https://t.co/r1vEiubpxt

[NarrativeDx @NarrativeDx]

Unhappy patients, on average, will tell 11 other individuals of their poor experience. Leverage AI to and ensure that you organization listens to each patient's feedback. https://t.co/kZdjZq3GkS

[NarrativeDx @NarrativeDx]

How are CXOs leveraging technologies to explore various types & sources of patient experience data as well as new methods of data collection & analysis? Watch the webinar between Alan Dubovsky of Cedars Sinai and Senem Guney of NarrativeDx to learn more. https://t.co/zNIEHgNeIV

[NarrativeDx @NarrativeDx]

Did you know that a 10% increase in patient loyalty can generate up to $22M+ in revenue? Learn more stats at NarrativeDx! https://t.co/253u4V4P1J

[NarrativeDx @NarrativeDx]

NarrativeDx provides insights from qualitative data, at the scale that quantitative data is able to achieve" - Senem Guney, PhD, CPXP, Founder & CXO of NarrativeDx on the advantages of AI-enabled analysis of verbatim feedback. https://t.co/gxFJzpwIA3

[NarrativeDx @NarrativeDx]

Predicting sentiment in language is hard but it can be done. Hear from NarrativeDx Linguistics Engineer about how our AI platform leverages linguistic rules to predict sentiment in patients' comments. https://t.co/IEwr2nuFQj

[NarrativeDx @NarrativeDx]

CXOs have several opportunities to embrace innovation & technology to help with the shift from provider-focused to consumer-focused healthcare. Read more about how analytics, powered by AI, creates opportunities for healthcare organizations. https://t.co/O2pzxpba6I

[NarrativeDx @NarrativeDx]

"There isn't a physician that I know who doesn't care deeply about how their patients are experiencing care" - Patrick Kneeland, MD in a NarrativeDx webinar discussing how listening to patient feedback can spur organizational improvements. https://t.co/BdEpcM8wo6

[NarrativeDx @NarrativeDx]

Just ok is not ok in building an AI platform. Hear from NarrativeDx Chief Data Scientist about the fundamental design choices behind our AI platform. https://t.co/LOnQfZFwwL

[NarrativeDx @NarrativeDx]

NarrativeDx AI platform helps providers identify and target specific improvement actions, providing the "what" and "why" behind a patient's feedback. https://t.co/nOZbqqHelP

[NarrativeDx @NarrativeDx]

Chief Patient Experience Officer (CXO) leads the shift from provider-focused to consumer-focused healthcare. What should CXOs expect and get from AI technologies in leading this shift? https://t.co/mOz4MbmaW7

[NarrativeDx @NarrativeDx]

"NarrativeDx's platform isn't just about a number...it's about knowing what, specifically, to improve" - Alan Dubovsky, CXO of Cedars Sinai on how they leverage NarrativeDx artificial intelligence (AI) insights to improve patient experience. https://t.co/bv9xAPM1nK