Nathan Marsh

[Nathan Marsh @NathanMarsh15]

@CrossCountryUK @CrossCountryUK Would be helpful if this was updated on your Journey Check page...

[Nathan Marsh @NathanMarsh15]

@CrossCountryUK Please can I check is there a first class host tomorrow on 09:21 Stafford to Bournemouth and 15:41 BHI to Manchester?

[Nathan Marsh @NathanMarsh15]

@CrossCountryUK @CrossCountryUK Any catering available on outward journey in standard class tho?

[Nathan Marsh @NathanMarsh15]

@CrossCountryUK @CrossCountryUK so are you telling me no catering at all for entire length of both journeys tomorrow?

[Nathan Marsh @NathanMarsh15]

@WestMidRailway WIFI is not working either.

[Nathan Marsh @NathanMarsh15]

@WestMidRailway Hi, toilet in carriage two on 17:12 Wolverhampton to Shrewsbury is leaking and making very loud hissing noise- I can't find conductor on board to sort this. Please could you report and advise them? Thanks

[Nathan Marsh @NathanMarsh15]

@WestMidRailway @WestMidRailway Guard has not been through the train and I can't find them to let them know.

[Nathan Marsh @NathanMarsh15]

@AvantiWestCoast Do we know why no reservations showing on 11:21 BHM to EUS service?

[Nathan Marsh @NathanMarsh15]

@WestMidRailway Just like to say how friendly and helpful conductor on 20:05 Shrewsbury to Birmingham NS is tonight. Credit to WMR!

[Nathan Marsh @NathanMarsh15]

@tfwrail Just like to say how friendly and helpful conductor on 18:55 Hereford to Shrewsbury was - Credit to TFW!

[Nathan Marsh @NathanMarsh15]

@CrossCountryUK @CrossCountryUK Thank you as certainly credit where it's due to both of them!

[Nathan Marsh @NathanMarsh15]

@CrossCountryUK Please can I say a massive thank you to the train manager and first class host on 8:25 Manchester to Birmingham. Incredibly friendly and helpful. Credit to XC!!

[Nathan Marsh @NathanMarsh15]

@CrossCountryUK @CrossCountryUK That's great, many thanks for your help.

[Nathan Marsh @NathanMarsh15]

@CrossCountryUK Please can you reserve a first class seat on 13:19 Wolverhampton to Manchester train?

[Nathan Marsh @NathanMarsh15]

@CrossCountryUK @CrossCountryUK Maybe this could be something that could be passed on as train is still in a very dangerous condition and would have been nice to know beforehand.

[Nathan Marsh @NathanMarsh15]

@CrossCountryUK 16:41 BHI to MAN completely full and standing - Not able to sit on reserved seat in first class due to overcrowding. No first class host available. Can't see anything about this on journey check page.

[Nathan Marsh @NathanMarsh15]

@CrossCountryUK @CrossCountryUK What about the fact I've got a reserved first class seat and I'm standing. Why is none of this on the journey check site?

[Nathan Marsh @NathanMarsh15]

@CrossCountryUK @CrossCountryUK Thanks for that - Can’t say it has been a positive journey at all today travelling XC first class….will certainly not do again!

[Nathan Marsh @NathanMarsh15]

@CrossCountryUK Is a first class host available on 20:30 Stafford to Manchester today?

[Nathan Marsh @NathanMarsh15]

@CrossCountryUK @CrossCountryUK

[Nathan Marsh @NathanMarsh15]

@CrossCountryUK Is there a first class host on 15:21hrs Stafford to Bournemouth service as a lot of very thirsty/hungry passengers?

[Nathan Marsh @NathanMarsh15]

@CrossCountryUK Not sure if it would be worth putting both pieces of information on the journey check site?