@AirCanada I'm sorry to say that I am not at all resting assured - it has already been 3 days! The Booking Agent said they'd call me back within an hour or two and that was 3 hours ago. I'm very disappointed in the customer service and am strongly considering removing my patronage forever.
@AirCanada Also, the Baggage Agents told me they couldn't issue reimbursement and that I had to email a claim online to keep record (which I did and got an automated response that I'd hear back within 35 days). When I asked to speak to a supervisor over the phone, they wouldn't transfer me.
@AirCanada Thanks for getting back to me. I've actually checked the tracer every day and it has no information for me. I've also called that number daily and am waiting for a return phone call. I would like to speak to a human about this, if possible!
@AirCanada trying to be compassionate, but it's impossible when you lost my bag 3 DAYS AGO, have given me NO sense of when I will receive it -not via phone nor email- so I'm resorting to twitter. I'm expecting reimbursement for all the underwear I need to replace. PLEASE CALL ME.