Natural Balance

With 30+ years of experience & expert formulated recipes made from real food ingredients, Natural Balance is a better solution. That’s why vets recommend us 🐾

[Natural Balance @NaturalBalance]

@maryfaraldo Hi Mary, thank you for reaching out! Our Customer Care Team is happy to help and can be reached at 800-829-4493 or [email protected] Monday – Friday, from 8 am-5 pm CST. Thank you!

[Natural Balance @NaturalBalance]

@bellabuun Thank you for bringing your concerns to our attention. The quality & safety of our products is our #1 priority. Our Customer Care Team would like to gather additional details & assist you directly. Our Team can be reached at 800-829-4493 or by email at [email protected].

[Natural Balance @NaturalBalance]

@SamanthaGarix3 Hello!

We just launched the Ultra Protein and Ultra Protein Plus products for cats and were recognized by Pet Innovations for Cat Food of the Year! You can see our great Cat Recipe at https://t.co/WoL8HAJ3mX! For more info, contact us at [email protected]!

[Natural Balance @NaturalBalance]

Your dog’s favorite Limited Ingredient REWARDS Crunchy Biscuits will soon have a new, pup-approved bone shape! 🦴 REWARDS Crunchy Biscuits still have the fresh-baked taste & *crunch* your dog craves - along with hickory-smoked aroma!

#NaturalBalance #dog #dogtreats

[Natural Balance @NaturalBalance]

@Chaoskiller2000 Thank you for reaching out! Our Customer Care Team is happy to help and can be reached at 800-829-4493 Monday – Friday from 8 am-5 pm CST. Thank you for being a part of the Natural Balance family!

[Natural Balance @NaturalBalance]

@Its_MrStayPuft @Petco Thank you for bringing your concerns to our attention! Our Customer Care Team would like to gather additional details regarding your experience and assist you directly. The team can be reached by phone at 800-829-4493 or [email protected].

[Natural Balance @NaturalBalance]

@AstroTibs Happy 18th Birthday Cactus Willie!!! 🎉 We are so happy to hear that Cactus Willie has been doing so well on our Platefulls recipe! Thanks so much for sharing 🐾 🐱

[Natural Balance @NaturalBalance]

@FrankTheTankUS Hello!

Wholesome grains for this recipe mean Rice and Rice Bran! Our products have no wheat, corn, or soy. For additional information about our recipes, please contact our Customer Care Specialists at 800-829-4493! They are happy to help!

[Natural Balance @NaturalBalance]

@blockfatfrank We are very sorry to hear of your recent experience! Please contact our Customer Care Specialists at 800-829-4493! They would like to gather some additional information from you and check on your dog.

[Natural Balance @NaturalBalance]

@davidwsherwood @Petco Hi David,

We are sorry to hear about your experience! It looks like you already have a case with our Customer Care Specialists in process. If you need to reach them, they are at 800-820-4493 or [email protected]!

[Natural Balance @NaturalBalance]

@johnnybluenote Thank you! It looks like our Customer Care Specialists are on it and have sent a reply!

[Natural Balance @NaturalBalance]

@Its_MrStayPuft Hi Justin, we're so sorry for the unpleasant experience of finding insects in your bag of food. Our Customer Care Team would like to speak with you directly about this issue. Please contact them at 800-829-4493 Monday-Friday 8 a.m. to 5 p.m. CST and they will be happy to help.

[Natural Balance @NaturalBalance]

@lanigolf3 Our Customer Care Team would like to speak to you directly about this issue. Please contact them at 800-829-4493 Monday-Friday 8 a.m. to 5 p.m. CST. Thank you and we look forward to assisting you.

[Natural Balance @NaturalBalance]

@okiemjackson @Petco Hi Monica, we're so sorry to hear about your experience! Our Customer Care Team would like to speak with you directly so we can gather some information to share with our Quality Assurance Team. Please contact them at 800-829-4493 Monday-Friday 8 a.m. to 5 p.m. CT.

[Natural Balance @NaturalBalance]

@Key_Lime_Pie Hi Jeni,

Please contact our Customer Care Specialists at 800-829-4493! We would like to get some additional info for Quality Assurance and to explain what you're seeing. Not mold but also not enough characters here!

[Natural Balance @NaturalBalance]

@AmsimeoneAmy Hi True Blue,

They have been! Our Customer Care Specialists are happy to chat about alternatives, they can be reached at [email protected], live chat through our website https://t.co/u5hQk2WLjV, or 800-829-4493!

[Natural Balance @NaturalBalance]

@Brooklyn2781 @US_FDA Please contact our Customer Care Specialists at 800-829-4493 or [email protected]! They will be able to assist you!

[Natural Balance @NaturalBalance]

@mallardjh Hi Jennifer,

Yes, that product has been discontinued and should no longer be available. Our Customer Care Specialists are happy to suggest alternatives from our available products! Please contact them at 800-829-4493 or [email protected]!

[Natural Balance @NaturalBalance]

@BeavFren Hello! Please feel free to contact our Customer Care Department at 800-829-4493 with any questions!

[Natural Balance @NaturalBalance]

@MistyTienken We're delighted to see that Chanel Belle Dogè enjoys her food!

[Natural Balance @NaturalBalance]

@Carl_Gustav84 Thank you for bringing your concerns to our attention, Carl. The quality of our products is of utmost importance to us. Our Customer Care Team would like to gather additional details regarding your experience and assist you directly at 800-829-4493 or [email protected].