We are seeing this shift happening to many of our customers, user interfaces becoming more conversational, where work actually happens. We are bullish on this, and created https://t.co/4fU3nB8UT3 to allow our users to connect their customer facing Claude Managed Agent to where their users are (MS Teams, Slack, Telegram, Whatsapp, Email.
You can now connect your Agents to customers via Email with @novuhq. Auto threading, unique inbox per customer/agent, reactions and more...
Let's explore my favorite details 🧵
Did you know you can allow users to install skills using your domain instead of GitHub handles?
Forward this to your favorite agent. We built a small automation to sync our novuhq/skills repo to our website well-known paths.
Link for the RFC in the comment 👇
Most teams designing agent UX start from the agent. We start from people.
When we're working on a new communication pattern for agents, the question is what would two humans actually do here. Message reactions, hourglass for "working on it," a meme for the soft no, a question mark when something doesn't track.
When it comes to Agent-to-Human communication, we don't have to invent the vocabulary. We just have to give it to the agents.
🏆 Product Hunt #1 today: Novu Connect
Deploy AI agents to Slack, Teams, WhatsApp, Telegram & email in 2 min. Open-source, BYO agent, MCP-ready.
Free tier available → Pro $30/mo
→ https://t.co/9S4qevvBQR
#ProductHunt#AI#OpenSource
Being fully remote for years gave us a huge advantage in designing agent communication.
You learn what good async looks like. What emojis actually mean. That "I'll get back to you" needs a receipt, and ⏳ is exactly that.
When we design how an agent talks to a user, we're not guessing. We're shipping what worked for our team.
A family member, not technical, never wrote a line of code, built a yoga app this weekend. Vibe-coded the screens, plugged a coach agent into Telegram via @novuhq, sends the workout, listens to the reply.
When I started Novu the people building on top of us were senior engineers at large companies. The audience widened in the last year and it keeps widening. That's the part of this job I didn't expect to like as much as I do.
Novu now has an official Chat-SDK adapter! ✨
Connect your existing chat agents to Novu for a seamless user experience across all channels. Enjoy unified user identities, one-click channel setup components, an integrated agent email inbox, and the full capabilities of the Novu multi-channel platform.
https://t.co/Yayx1mw9a3
Just shipped on-demand MCP authorization during the conversation with @claudeai managed agents on Slack, MS Teams, WhatsApp telegram and Email. Previously, all available MCPs had to be connected on conversation start.
Now you can have 10 or 20 MCPs available to the agent, and only let the user connect the ones they need when it happens. The team cooked 🧑🍳
Another Agent Communication Experience improvement shipped today: message queues.
While an @claudeai-managed agent is processing an existing request, all other messages are queued and marked with a ⏳. Once processed, the agent removes the emoji and responds.
Available on all Novu supported channels starting today 🚀
Top launch of the day, was a lot of fun! And pretty exciting the type of agents people connected on their first interaction. Now, going to review all flows, find friction points and fix them.
Do you have 2 minutes? This is how much time it takes to create a customer facing agent with @claudeai managed agents, and connect it to your customers Slack workspace. With support for MCP Integrations, tool approvals and reasoning cards.
Today we're shipping @novuhq Connect.
Agent Communication Infrastructure. Connect your agent to where your customers are: Email, Slack, MS Teams, WhatsApp, Telegram, and more channels coming soon. Without building any of the plumbing.
You bring the agent intelligence, we bring the communication layer, supporting today @claudeai managed agents, AI SDK, Langchain, Mastra and more...
Handle Tool calls, MCP Connectors right from the communication channel, excited to see what you will ship with it!
Building a good Claude agent is the easy part now. Getting it live in Slack, Teams, WhatsApp + email is where you lose a week per channel.
So we built Novu Connect to delete that week. 🧵
Your AI agent:
Understands your product ✅
Takes action for your users ✅
Handles complex workflows ✅
Reaches users on WhatsApp, Slack, email; and listens back ❌
Today that changes.
Novu Connect. Open source. Every channel.
Live today 👇
https://t.co/y2QpXBOksv