Navy Federal Help

Do you have any product or service questions? We're here to assist! You may also call 1-888-842-6328 for 24/7 service. #ProudToServe

[Navy Federal Help @NavyFederalHelp]

@Abul_Cartev3 Thank you for these additional details. We'll ensure they are shared with the specialist assisting with your concern. ~EM

[Navy Federal Help @NavyFederalHelp]

@GetupetaPerry Hello, Jon. You can find info on the Flagship Rewards card on our website: https://t.co/RqKhM9IIkc. If you're looking for your points, you can find those when logged in to Digital Banking. ~JL

[Navy Federal Help @NavyFederalHelp]

@spagsaurus You're very welcome. ~DK

[Navy Federal Help @NavyFederalHelp]

I'm not able to reply to your DM since you're not following us, but we did receive it. There are several factors that may determine whether a check gets placed on a hold and for how long. We have more information regarding our Funds Availability policy at the following page: https://t.co/DvgaI5pLI8. ~RR

[Navy Federal Help @NavyFederalHelp]

@jstirling88 We'd absolutely like to look into this further and see how we can help. If possible, please send us a DM with your contact number and best times to reach you. As a reminder, please never send your account or card info through social media. ~MM

[Navy Federal Help @NavyFederalHelp]

@FreTooli Thanks for following up. The assistance we may provide over social media is limited. We recommend speaking with one of our account experts at 1-888-842-6328, where our reps are ready to assist 24/7. ~EB

[Navy Federal Help @NavyFederalHelp]

Thanks for giving that a try. This looks to be an internet/data connection issue. While I'm unable to look into account-specific details here, our representatives would be glad to take a look at your accounts to help get you back on the road. They're available 24/7 at 1-888-842-6328. ~EM

[Navy Federal Help @NavyFederalHelp]

@FreTooli Can you try uninstalling and reinstalling the app to see if that resolves the error you're getting? ~EM

[Navy Federal Help @NavyFederalHelp]

@SEODESIGNTECH Thanks for letting us know where you'd like to see a branch! I'll get this over to our Branch Team for future consideration. I'd also recommend keeping an eye on our Branch & ATM Locator (https://t.co/gGfE9RFPJY) to stay up to date on any new locations. ~CC

[Navy Federal Help @NavyFederalHelp]

@VoiceforBetty We'd certainly like to review your experience. Please send us a DM with your phone number and 2-3 good times we can arrange for a specialist to reach out. ~NS

[Navy Federal Help @NavyFederalHelp]

Hi, Wendy. For security purposes, we're unable to provide account-specific assistance over social media. I'll be sure to forward your feedback to the appropriate teams for review. If you'd like to share any additional details, you're always welcome to send us a private message. Our member can also reach out directly if needed. ~RY

[Navy Federal Help @NavyFederalHelp]

Understood. Since you've already submitted a complaint through the CFPB and received a reply, we will need to defer to that response. When a CFPB concern is submitted, the team that handles those concerns is responsible for addressing the matter, so we won't be able to further assist you through social media. ~SN

[Navy Federal Help @NavyFederalHelp]

@holycitycanine To clarify, have you already submitted a complaint through the CFPB for this concern? ~SN

[Navy Federal Help @NavyFederalHelp]

@DollyD2022 Hello, Dolly. Please give us a call so an account specialist can look into this for you. We're available 24/7 at 1-888-842-6328. ~JL

[Navy Federal Help @NavyFederalHelp]

@FireyCam Thank you for your feedback. I will make sure to pass it along to the appropriate team. Meanwhile, you can always view the most recent information related to our Credit Card products at the following link: https://t.co/FtOOc8PetS ~DA

[Navy Federal Help @NavyFederalHelp]

@mescia110881 Understood. I will work to get a specialist up to speed, and they will be in contact accordingly. ~RY

[Navy Federal Help @NavyFederalHelp]

It’s National Pet Day! Whether your beloved pet has fur, feathers or fins, share a picture to spread the love.