Mathematician - Diver - Food Daredevil - Mother Earth Protector - I may be an ‘enormous messy cloud of dust’ but an aspiring nursery for New Stars, my kids ✨
@All Hi, not too sure if others experience the same but I have strong believe your mobile app was hacked. More than 90% of my membership points were depleted via an unauthorized booking without my knowledge. Please reach out urgently so we can rectify
@FamilyMartMY_ I js exited your store in Taman Segar 10min ago. I ws BULLIED and LOOKED DOWN by your staff Mohd Fairus and Norish. They mocked my face and look, and refused to let me knw yr store no so I can’t complain. Is this yr approved customer service? #boycottfamilymart
@All I had the worse RACIST exp in your property, Ibis Barcelona Centro Sagrada Familia. Not only was your staff untruthful (Pina), we were treated like 2nd class citizens throughout our stay! I’m still here and pls someone contact me immediately. To b fair, Pablo was helpful
@FadhlinaSiddiq Hi YB, is there any plan to revert sch yr bck to Jan instead of Mar? noticed sch alr completed all final exams prior/during Jan and for 1.5 mths (Jan - Feb) - there’s little to no teaching, esp when text books were all returned. any discussion on this pls?
@askrapidkl Appreciate this. I’m only seeking improvement so no one will need to feel this. I was with 2 young children and I was even more afraid to want to protect them. Yes, I’ve collected the card but no one shl experience this type of service
@askrapidkl Ho Rapid KL, I’m facing issue at your Merdeka station again. Am here to collect my concession card but am faced with a v rude staff who claim to be Siti. Can you kindly get back to me pls? I’m feeling v afraid now
@askrapidkl Furthermore, she wore a jacket, so there no name nor employee number to identify with. When I enquired her name, she refused to give. Aft multiple times, she just brushed me off by saying she’s siti.
@askrapidkl Hi Sam, thanks for reachng out. she found out I lodged and change her attitude entirely. I was thrown a code and when asked what it was, she kept silent. When asked again, I was yell at! Thre sth v wrong with the way your staff r trained. I was really scare
@FirdausAzil Grateful for the sun, for the rain. Grateful for the joy and also the pain. Learning to be grateful for everything in life, and to seek its silver lining for this is what life is made out of - good&bad. It’s all part of learning and growth. +ve vibes to all!
I'm sorry, I'm leaving – Dr Leonard Goh https://t.co/GAsMtm7qlQ
@Zaliha_DrZ - All the brain drain. All the hearts to serve but can’t due to our system. 😢
@askrapidkl Furthermore she said it’s our fault that my son did not check with me on the top-up?! Doesn’t seem to be a miscomm but an intentional hiding of truth fr the mgmt/you! Hw cn u allow such dishonesty and non-helpful and courteous staff?
@askrapidkl I am currently at MRT Merdeka station. Yr staff, a lady currently working at the country, who refuses to provide her name DECLINE selling half price ticket to my son who’s wearing a sch uniform.
@askrapidkl Sir. I was outside their door, waiting for my elder son. Yr staff did not check anything wit me, denied him entry. And when the machine is faulty, she said she’ll ask someone to repair. I asked how long cos I’m in a hurry. She went down the line of ‘too bad’!
@askrapidkl Hi, it ran out of credit. And we do not have enough cash for the min top-up. Instead of your staff checking wit me, she upfront force him to purchase full price tic fr the machine, which took his RM5 cos it’s faulty. I was there, right outside the door!
@askrapidkl Kindly go thru my thread. I used my own card, my younger son used his concession card. My elder son ran out of credit, no cash to top-up and was denied sale from the counter. He was FORCE to buy full price tic from the machine
@askrapidkl Sir/Madam, I am using my own non-concession TnG card. I have 2 children here. One went thru with his concession card. The other ran out of credit with NOT enough cash to top-up hence he tried to buy from the counter but was refused!
@askrapidkl This is MY own TnG card which I used to pass the gantry. I did not use my kid’s card. There’s 2 uniform wearing children here. V disappointed at the lack of accountability from your team!
@askrapidkl I have used my own TnG card to pass the gantry! The other concession card, whic have credit is for my other son. I have 2 uniform wearing children here. I am suspicious your staff is not being totally transparent beee! Such bully!