Deepak Nechlani

FaN Of Akki,
MBA StuDent,
LiVe Life At its BeSt...!!

[Deepak Nechlani @NechlaniDeepak]

Day 38. Shame on @HDFCERGOGIC.
38 days since reimbursement claim filed. File: RR-HS26-15910542
Still NO processing update. NO resolution. Instead, the same documents already uploaded twice are being requested AGAIN.
How long will you keep delaying my claim? @IRDAIIndia

[Deepak Nechlani @NechlaniDeepak]

Day 36. I’ve repeatedly emailed @HDFCERGOGIC stating that these documents were already submitted. Yet I’m being asked for the same documents again and again.
Is this genuine claim processing or simply wasting time?
36 days. No resolution. No accountability. @IRDAIIndia

[Deepak Nechlani @NechlaniDeepak]

My warning to anyone in India considering health insurance: Don't ever buy insurance from @HDFCERGOGIC.
Paid premiums for 2 yrs without a claim. After filing one reimbursement claim, I’m facing repeated document requests, no accountability & resolution. Extremely disappointing

[Deepak Nechlani @NechlaniDeepak]

@HDFCERGOGIC @jagograhakjago My warning to anyone in India considering health insurance: Don't ever buy insuranve from @HDFCERGOGIC.
Paid premiums for 2 yrs without a claim. After filing one reimbursement claim, I’m facing repeated document requests, no accountability & resolution. Extremely disappointing

[Deepak Nechlani @NechlaniDeepak]

Day 36 of public escalation.
36 days since reimbursement claim filed. File: RR-HS26-15910542
@HDFCERGOGIC AGAIN asking for documents I have already uploaded 3 TIMES.
How many times must customer submit the same documents before you process the claim? Unacceptable @jagograhakjago

[Deepak Nechlani @NechlaniDeepak]

Day 26 of public escalation.
26 days. Claim still unresolved. File: RR-HS26-15910542
Multiple emails. 3 public posts. 0 resolution. 0 accountability
@HDFCERGOGIC Let’s see how long u continue ignoring this before the matter gets wider public attention @MoHFW_INDIA @jagograhakjago

[Deepak Nechlani @NechlaniDeepak]

Day 26 of public escalation.
26 days. Claim still unresolved. File: RR-HS26-15910542
Multiple emails. 3 public posts. 0 resolution. 0 accountability
@HDFCERGOGIC Let’s see how long u continue ignoring this before the matter gets wider public attention @MoHFW_INDIA @jagograhakjago

[Deepak Nechlani @NechlaniDeepak]

@HDFCERGOGIC @MoHFW_INDIA #hdfcergo #cheaters #fraud #mediclaim #irda #healthministry #narendramodi #consumeraffairs

[Deepak Nechlani @NechlaniDeepak]

@HDFCERGOGIC @MoHFW_INDIA #hdfcergo #cheaters #fraud #mediclaim #irda #healthministry #narendramodi #consumeraffairs

[Deepak Nechlani @NechlaniDeepak]

Day 25 of public escalation.
25 days since reimbursement claim filed.File: RR-HS26-15910542
Multiple emails. 0 callbacks. 0 resolution.
@HDFCERGOGIC Is ignoring customers your business model?
Let’s see how long u ignore this bfore my tweets & LinkedIn post go viral @MoHFW_INDIA

[Deepak Nechlani @NechlaniDeepak]

Day 25 of public escalation.
25 days since reimbursement claim filed.File: RR-HS26-15910542
Multiple emails. 0 callbacks. 0 resolution.
@HDFCERGOGIC Is ignoring customers your business model?
Let’s see how long u ignore this bfore my tweets & LinkedIn post go viral @MoHFW_INDIA

[Deepak Nechlani @NechlaniDeepak]

@HDFCERGOGIC File No. RR-HS26-15910542. Multiple emails & 2 posts, yet not a single call/email or resolution. They charge high premiums but fail to provide timely claim reimbursement. My experience: think twice before buying an HDFC ERGO policy. @IRDAIndia

[Deepak Nechlani @NechlaniDeepak]

@HDFCERGOGIC When are you going to process the reimbursement? Your team has reverted that they will respond on my query after 2 days. What is the latest update on my claim? It has been almost 30 days since the claim is submitted.

[Deepak Nechlani @NechlaniDeepak]

@HDFCERGOGIC My claim (File No. RR-HS26-15910542) has been pending for 30+ days, despite sufficient documents being submitted. The claim is being kept on hold with no clear reason, and even the escalation team has not responded. Extremely disappointing experience.

[Deepak Nechlani @NechlaniDeepak]

@HDFCERGOGIC @parthanilghosh @jagograhakjago - Kindly help me in expediting the claim reimbursement at the earliest

[Deepak Nechlani @NechlaniDeepak]

@HDFCERGOGIC Claim RR-HS26-15910542 pending 20+ days with no update. I was asked to resubmit pathology reports already submitted. I complied, but no response. Grievance Officer escalated too, still no response. Requesting senior management intervention & resolution. #HDFCERGO

[Deepak Nechlani @NechlaniDeepak]

@HDFCERGOGIC @HDFCERGOGIC This generic response is disappointing. I’ve already escalated to your Grievance Officer and other channels, with no response for 20+ days. Asking me to remove details doesn’t resolve my claim. Need senior management intervention, a concrete status & resolution.

[Deepak Nechlani @NechlaniDeepak]

@HDFCERGOGIC Claim RR-HS26-15910542 pending 20+ days with no update. I was asked to resubmit pathology reports already submitted. I complied, but no response. Grievance Officer escalated too, still no response. Requesting senior management intervention & resolution. #HDFCERGO

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[Deepak Nechlani @NechlaniDeepak]

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