Nectar Services Corp

Nectar collects, correlates and surfaces your most important customer, agent, and user experience data to give you actionable insights and information.

[UC Today @uctodaynews]

Just Posted: @NectarUC Is Supporting #MSPs Through the Transition to the #Cloud
As customers migrate to the cloud, Nectar delivers new innovations for its Managed Service Providers
https://t.co/pytlSESPYt

#ucoms #ucnews #channelnews #serviceprovider

[Nectar Services Corp @NectarUC]

The Nectar platform helps #financialservices handle their changing communication needs successfully
#UCaaS #hybridwork #contactcenter

https://t.co/cH3pDk81tU

[Nectar Services Corp @NectarUC]

The #cloud, better #agentexperience through technology, and increased use of automation in building new #contactcenter tools are part of the #2022trends article on @TheFastMode from our VP of Product & Marketing, Tim Armstrong.

#contactcentre

https://t.co/vcuGJxk28n

[Nectar Services Corp @NectarUC]

Hot off the press from @uctodaynews and our own @Shosey01 Just in time for #AvayaENGAGE. In case you were wondering if Nectar was still just about network monitoring, be sure to read what's new with Nectar for @Avaya
https://t.co/AEZom9oPdy
#ucaas #contactcenter #ccaas

[Nectar Services Corp @NectarUC]

Excited to officially share the work we've been doing in support of @Zoom! See what @Mastercard has to say about it!
#UCaaS #EveryConversationMatters

https://t.co/wk9Er7hNzy

[Nectar Services Corp @NectarUC]

No. 4 - It’s time to shift to the cloud.

See what other findings came from our partner @Genesys's most recent survey: “The State of Customer Experience 2021"

#contactcenter #everyconversationmatters

https://t.co/DLp4JfXeAq

[Nectar Services Corp @NectarUC]

Depending on your views, the holiday season already started with the return of Pumpkin Spice Lattes. But the big rush for a #contactcenter is yet to come! We chatted with @cxtodaynews to talk about how to prepare for high traffic. https://t.co/qNy7dQodY2 #everyconversationmatters

[Nectar Services Corp @NectarUC]

Many experiences go into determine brand loyalty and in recent data from @five9 you can see just how fragile that loyalty can be.  "68% of people are unlikely to do business with brands after a poor customer service experience" #contactcentre #cx
https://t.co/koIyyY6E8b

[Nectar Services Corp @NectarUC]

We sat down with @cxtodaynews to discuss how we handle remote monitoring and network testing to quickly detect and easily resolve communications technology issues specifically for #WFH #ContactCenter agents. Our Endpoint Client is officially available!

https://t.co/TCzXDHneXL

[Nectar Services Corp @NectarUC]

Nectar is more than monitoring, but it's been the basis of what we do. Check out the numbers in this article from @networkworId based on the findings of the survey by @ema_research . There's a lot to think about in this #WFH era.
https://t.co/alsA2dgwB8

[Avaya @Avaya]

The #AvayaENGAGE 2021 agenda is now officially live! This event boasts dozens of sessions, all hand-selected by IAUG members & our customers. Take a look at the agenda at https://t.co/puzrz9b7hy #ExperiencesThatMatter #Technology

[Nectar Services Corp @NectarUC]

Not surprising that @IDC states "UC Collaboration (including video conferencing software and cloud services) increased 48.0% year over year in 2020". It's looking like the trend will continue.

#UCaaS #Collaboration

https://t.co/2XWYpRnwNF

[Nectar Services Corp @NectarUC]

This was originally written as a guide for moving from Skype to Teams. With Skype now officially retired, these 9 questions are still relevant as you plan to implement #MicrosoftTeams.

#UCaaS #EveryConversationMatters

https://t.co/Tbbf07Vnay

[Nectar Services Corp @NectarUC]

Lots going on at Enterprise Connect #EC21. Check out how Microsoft is focusing on 3 main areas of #HybridWork with #MicrosoftTeams https://t.co/4M45JPFnzE

[Nectar Services Corp @NectarUC]

Many of us think we have got this #WorkFromHome thing down and that surely by now we're pros. This top 8 list from @Entrepreneur on #Zoom etiquette was a nice refresher plus, number 8 is one that should really be practiced!
https://t.co/NmdeUKP6qx

[Nectar Services Corp @NectarUC]

A little #ucaas fun on @FallonTonight !!

[The Tonight Show @FallonTonight]

Google Meet: At Least We're Not Skype #FallonTonight

[Nectar Services Corp @NectarUC]

Interesting perspective from @Airbnb CEO @bchesky. #wfh

https://t.co/XdIniFSjqk

[Nectar Services Corp @NectarUC]

According to @kenlasko "whether you're on Teams, Zoom, Cisco, Avaya, or even if you've got a mixed environment – we plot all that together to be able to give a unified picture for your WFH employees.". See what else he has to say. #MSTeams #WFH
https://t.co/1kBCfmbKOf

[UC Today @uctodaynews]

Just Posted: @RingCentral Gets Gov Approval for #UCaaS in India
RingCentral will build local infrastructure in India
https://t.co/Pejzn8nn8n

#ucoms #ucnews #digitaltransformation

[Enterprise Connect @enterprisecon]

By 2024, in-person meetings will drop from 60% of enterprise meetings to 25% driven by remote work and changing workforce demographics. Are you prepared? Learn how the @LumenTechCo value can help. https://t.co/m6BfMRwI7t