Neelesh Malviya

#SoftwareEngineer
#Techie
#Bangalore

[Neelesh Malviya @Neeleshkmalviya]

[2/2] they're refusing a warranty replacement claiming we should've reported it 6 months PRIOR, even though the battery IS still under warranty! Unacceptable service. #Nexa #SCross #MarutiSuzuki #CustomerService #WarrantyIssue

[Neelesh Malviya @Neeleshkmalviya]

[1/2]Extremely disappointed with my Nexa S-Cross! Battery issues started within months of purchase. Years later, Maruti finally acknowledges a battery issue under the seat. Now after 20 days at the service center #SCross #MarutiSuzuki #CustomerService @Maruti_Corp @NexaExperience

[Neelesh Malviya @Neeleshkmalviya]

#DeepSeek

[Neelesh Malviya @Neeleshkmalviya]

I did some digging on various social media platforms about @HDFCERGOGIC and I am not surprised to see that this is the worst insurance company when it comes to claim settlement. #insurance #CustomerServiceFail #ConsumerRights #help

[Neelesh Malviya @Neeleshkmalviya]

We can check the comments here: https://t.co/8VrNTDDnVd

[Neelesh Malviya @Neeleshkmalviya]

Worst was the staff, on call they only mention that we will not approve the claim, they are not ready to share surveyor data or on which grounds claim is rejected. Worst insurance company.

[Neelesh Malviya @Neeleshkmalviya]

Think twice before purchasing any @HDFCERGOGIC insurance, it tends out to be the worst when you apply for any claim.
Recently happened for one of my cars claim
C230024495412
Since 10-12 days there was no update, now rejected with one liner without any proper reason. Be careful.

[Neelesh Malviya @Neeleshkmalviya]

@HDFCBank_Cares

[Neelesh Malviya @Neeleshkmalviya]

Can't believe WhatsApp, one of the biggest companies, has such a simple UI bug! The name overlaps with the number and slides off the window, it's almost laughable 😂
#bug #ui @Meta @WhatsApp

[Neelesh Malviya @Neeleshkmalviya]

@airindia When @airindia shows concern and portrays that they are trying to help, this is what they meant. #CustomerServiceFail #disappointed

[Neelesh Malviya @Neeleshkmalviya]

@airindia never disappoints with their customer service Had an economy booking for Aug 4th, medical emergency forced to come home early, booked business urgently, asked to cancel Aug 4th flight. AI's response? No refund for medical emergencies unless hospitalised for 3 days. #sad

[Neelesh Malviya @Neeleshkmalviya]

@AmazonHelp I understand your social media team is working but i have not received any updates from them so far.

[Neelesh Malviya @Neeleshkmalviya]

@amazonIN 1/2 I ordered a camera 14 days back from Amazon and which was supposed to be delivered between 21-28 April. Still I see status as not dispatched.
On contacting customer care several times, every agent has different answers:
Date
15-Apr-2024
Order #
171-6140868-7467541

[Neelesh Malviya @Neeleshkmalviya]

@AmazonHelp I understand your social media team is working but i have not received any updates from them so far.

[Neelesh Malviya @Neeleshkmalviya]

@AmazonHelp Yes, similar to you they are also not reading the issue properly and just like you they also are copy pasting the automated responses.
So irrespective of the team, everyone has the same job.

[Neelesh Malviya @Neeleshkmalviya]

@AmazonHelp @amazonIN Your Social media team is not responding now. Seems they have exhausted all of their excuses.
Instead of checking their own systems for faults, they asked me to wait endlessly. Now it seems they cannot ask me the same anymore.

[Neelesh Malviya @Neeleshkmalviya]

@AmazonHelp Third time delivery delay on a camera ordered April 15th. Promises broken, order not even shipped. Now delivery estimated May 5th-9th. How long will this continue?
As per @amazonIN : FOREVER
#disappointedcustomer

[Neelesh Malviya @Neeleshkmalviya]

@AmazonHelp You see the screenshot right? Did you see any timeline mentioned? If so, please let me know because I cannot find it in past few days.

[Neelesh Malviya @Neeleshkmalviya]

@AmazonHelp @amazonIN has the worst support ever.

[Neelesh Malviya @Neeleshkmalviya]

@AmazonHelp This is the response I am getting for my every reply. It's like copy paste.