Neeru Sharma

[Neeru Sharma @Neeru402Neeru]

@ZeptoNow what is wrong with you? It’s been more than 24 hours. I’ve been asking for the resolution.@zeptocares
@jagograhakjago

[Neeru Sharma @Neeru402Neeru]

Please issue a full refund and improve your quality checks. Order #MMTRSNSTM13886. @ZeptoNow

[Neeru Sharma @Neeru402Neeru]

Audacity of Zepto to give me a 3 second call @ZeptoNow @zeptocares if I don’t get a proper resolution, I’m gonna file us consumer case against you guys. It’s not the first time you guys are ignoring me.

[Neeru Sharma @Neeru402Neeru]

Shame on you. Your customer support just called me and claimed they couldn’t verify the issue from the photos, despite clear evidence.@ZeptoNow @zeptocares

[Neeru Sharma @Neeru402Neeru]

The ice cream was completely melted, the coriander was stale and discolored, and the imported Hass avocado was rotten. Instead of resolving the issue, your executive simply said they couldn’t do anything. This is unacceptable customer service. Order #MMTRSNSTM13886
@ZeptoNow

[Neeru Sharma @Neeru402Neeru]

Shame on you. Your customer support just called me and claimed they couldn’t verify the issue from the photos, despite clear evidence.@ZeptoNow @zeptocares

[Neeru Sharma @Neeru402Neeru]

Please issue a full refund and improve your quality checks. Order #MMTRSNSTM13886. @ZeptoNow

[Neeru Sharma @Neeru402Neeru]

Please issue a full refund and improve your quality checks. Order #MMTRSNSTM13886. @ZeptoNow

[Neeru Sharma @Neeru402Neeru]

Please issue a full refund and improve your quality checks. Order #MMTRSNSTM13886. @ZeptoNow

[Neeru Sharma @Neeru402Neeru]

@ZeptoNow Extremely disappointed with my order. I received a rotten imported Hass avocado, spoiled coriander with yellowing and decaying leaves, and the Amul Coffee Bar ice cream arrived completely melted. This is unacceptable for a quick commerce platform.

[Neeru Sharma @Neeru402Neeru]

Waiting over an hour for my order, while your app still showed ‘4 mins away’. Your support claims the delivery was delayed by 43 minutes after the rider had already picked up the order. We deserve accurate ETAs, not misleading updates. Order #240245313304299
@Swiggy

[Neeru Sharma @Neeru402Neeru]

Shared photos with support, but the issue still wasn’t handled properly.

Order ID: QTQORNSTK69661

Basic quality checks should not be this hard.
@ZeptoNow

[Neeru Sharma @Neeru402Neeru]

Really disappointed with the quality of groceries delivered by Zepto.

The yogurt container was puffed up, the red bell pepper was missing, the avocado was completely raw, and the lettuce was old and not fresh at all.
Order id :
@ZeptoNow

[Neeru Sharma @Neeru402Neeru]

As a female passenger waiting alone late night at ISBT, this was extremely unsafe and unprofessional.

Despite sharing proof, @MakeMyTrip closed the complaint saying “no relevant issue found.”

Disappointing service and zero accountability.

[Neeru Sharma @Neeru402Neeru]

Booked a @NuegoBus from Delhi to Chandigarh via @MakeMyTrip.

Bus scheduled at 12:35 AM. Departed at 1:34 AM. No updates, no support, rude conductor behavior, and even promised water amenities were missing.

[Neeru Sharma @Neeru402Neeru]

Why show such banners if the cashback is not actually applied? This feels misleading and frustrating. Please check and resolve this. Order ID: #405-3161659-0781919.
@amazon

[Neeru Sharma @Neeru402Neeru]

Hey @AmazonHelp, your banner clearly said “₹150 cashback on orders above ₹300” and the offer was still visible while I was making the payment. My order was successfully placed, but no cashback was credited afterwards.

[Neeru Sharma @Neeru402Neeru]

@ZeptoNow disappointed with the quality delivered today. Ordered Amul Gold Full Cream Milk and the milk was already curdled right after boiling. Completely unusable and unsafe for consumption.

Order ID: SLTKJNSTH01331
@zeptocares

[Neeru Sharma @Neeru402Neeru]

@rapidobikeapp what shameful act, ignore the messages

[Neeru Sharma @Neeru402Neeru]

@Swiggy I received food contaminated with eggshell pieces. Shared photos and details, but your support closed the chat without resolution. This is a food safety issue. Expect a refund and proper action. Order ID: 236594605340214
@SwiggyCares

[Neeru Sharma @Neeru402Neeru]

@Swiggy Order #234777076294571
@Swiggy @swiggg

[Neeru Sharma @Neeru402Neeru]

@Swiggy @SwiggyCares @jagograhakjago

Now it’s already late by 60 min does it make sense to you. are you guys checking patience or what?

[Swiggy Cares @SwiggyCares]

@Neeru402Neeru @Swiggy @Neeru402Neeru Hi Neeru, we do understand this situation might be frustrating for you. If you could share the order ID, we’ll do our best to resolve your issue.
^Biswas

[Neeru Sharma @Neeru402Neeru]

Ordered food with a promised delivery before 1:45 PM. Still waiting and the ETA keeps changing. This is frustrating and inconvenient. Please fix this and give a clear update. @Swiggy
@SwiggyCares