Dr. Omnia Negm

Business Consultant, Customer & Patient Experience Management, DBA, MBA, LSSBB, COPC, NLP, CPT

[مبارك ال مبارك @Mbk8g]

في هولندا فريق الرعاية في مستشفى كاثرين يمنح مريضة لحظة إنسانية مؤثرة، بعد إخراجها لبضع دقائق من المستشفى لتلمس الثلج الذي أعاد لها ذكريات الشتاء الماضية. ❄

[Dr. Omnia Negm @Negm1979]

RT @SAUDIPSC: إطلاق مسارًا جديدًا ضمن مسارات الجائزة الوطنية لسلامة المرضى في نسختها الثامنة، دعمًا لتوسّعها وتعزيزًا لأثرها.

للتقديم: htt…

[أ.د.أحمد عيسى المعصراوي @elmasrw]

#المعصراوي

[Dr. Omnia Negm @Negm1979]

Real Moments & Real Impact
Here’s a glimpse into CX Circle – Cairo 2025
Where CX leaders, innovators, and changemakers came together to shape the future of experience in Egypt and beyond I'm honored to be part of CX Panel
#CXEGA #CXArabia #EgyptCX #CXLeadership #experience

[Dr. Omnia Negm @Negm1979]

🔗 Register now to secure your spot!
https://t.co/YSHQXuqOAX

[Dr. Omnia Negm @Negm1979]

Special Masterclass Alert!
Join our Patient Experience Management (PXM) Masterclass with Dr. Omnia Negm, hosted by the Swiss School of Management!
📅 Date: 5th – 8th July
🕒 Duration: 2 live online sessions (3 hrs each)
🕒 Time: 6:00 PM Cairo Time
Don’t miss this opportunity

[Dr. Omnia Negm @Negm1979]

I am incredibly honored and grateful to have had the opportunity to speak yesterday at the Africa Health ExCon in Egypt! My talk, titled "Designing With Patients, Not For Them," focused on the crucial importance of patient-centric design in healthcare.
#AfricaHealthExCo

[Dr. Omnia Negm @Negm1979]

Check out Omnia Negm's video! #TikTok https://t.co/TACMcuhNgq

[Dr. Omnia Negm @Negm1979]

Empathy Map guide step by step

[Dr. Omnia Negm @Negm1979]

Honored to speak at the 12th International Forum for Professional Training in Istanbul 🇹🇷, discussing:
“Hyper-Personalization at Scale: The Power of AI in Customer Experience”
#CustomerExperience #AI #DigitalTransformation #ProfessionalTraining #CX #OmniaNegm

[Dr. Omnia Negm @Negm1979]

Elevating Patient Experience in Arab Healthcare: Small Actions, Profound Impact https://t.co/PTWN4ocBfc

[Dr. Omnia Negm @Negm1979]

Done > Perfect! 🚀 New video for leaders in Healthcare & B2B (GCC, Iraq, Egypt) on why TIMELY decisions are key.
Master decision-making competence. Watch & share your thoughts! 👇
#DecisionMaking #Leadership #Timeliness #CX #B2B #Healthcare #GCC #Egypt #Iraq #ActNow #CXConsultant

[Dr. Omnia Negm @Negm1979]

Stop just *meeting* customer expectations! But should you *always* exceed them? My reel reveals the secret for Healthcare leaders in GCC, Iraq & Egypt.
Learn WHEN & HOW to strategically exceed expectations for MAX impact.
#CX #PX #Leadership #customer #B2B #healthcare

[Dr. Omnia Negm @Negm1979]

Learn effective strategies for managing customer experience and increasing their satisfaction and loyalty to achieve sustainable success. Earn a certificate of completion. https://t.co/deB2Dx6Ycb