Neha Kalra

[Neha Kalra @Neha24032015]

@Maruti_Corp
I had purchased Wagon-R CNG in February 2021. But after sometime, I started hearing some irritating sound from the car while driving. For this I have got it checked twice from local service centre, but no issue found by them. Plz help to find a solution.

[Neha Kalra @Neha24032015]

@HDFCBank_Cares @RBI No solution received till now.

[Neha Kalra @Neha24032015]

@HDFC_Bank
I had opened an A/C in HDFC BANK and the employee suggested to avail life time free Credit Card with this A/C.Later, the charges were deducted for credit card.Even after regular follow up, messages, e-mail, nothing happened. Lock down started and it's still unsolved.

[Neha Kalra @Neha24032015]

@HDFCBank_Cares I have forwarded your credit card statement to the concerned person to get it checked.
You can get in touch with him anytime 2 april onwards.

I m really disappointed by your services.

[Neha Kalra @Neha24032015]

@HDFCBank_Cares This is the recent response received...
Your statements have been received, but no credit entry or reversal of funds were shown.I have forwarded the same to the credit card team to get it checked.

Due to financial year closing, there was lot of work, due to which it got delayed.

[Neha Kalra @Neha24032015]

@HDFCBank_Cares Sir please read again the previous conversation and you will be able to understand the problem clearly. I have explained it many times.

[Neha Kalra @Neha24032015]

@HDFCBank_Cares Saving account. In order to verify this, he had raised a CRM.
Dear Customer, your service request no. 19035105 has been registered today. Expected closure: 24-03-2022. HDFC Bank.
I had received this msg on 22.3.22. But nothing after this. Does it takes this long to solve a prblm

[Neha Kalra @Neha24032015]

@HDFCBank_Cares Hi Varun. Sorry for the delay. These days I have been in contact to HDFC bank in order to confirm if the membership fees was credited to my account. Regarding this, one of your employees told me that it may be in your credit card account and it has to be transferred into my

[Neha Kalra @Neha24032015]

@HDFCBank_Cares Hi Zubin. You are not understanding the point. The membership fees that was levied twice was wrong, because I was given LIFE TIME FREE CREDIT CARD. So, it was to be refunded into my account and on this promise my card was closed.

[Neha Kalra @Neha24032015]

@HDFCBank_Cares reimbursed to my account. Also, they asked me to close the credit card to so that fees is not deducted again. As per their guidance,I had closed the credit card but till date that fee is not reimbursed to my account.

[Neha Kalra @Neha24032015]

@HDFCBank_Cares Hi Zubin, when I had opened my account, HDFC employee gave me life time free Credit Card offer. Later, on which membership fee was charged. I had word with the people in the branch related to this issue and I was assured that as it this was a false commitment, so the fee will be

[Neha Kalra @Neha24032015]

@HDFCBank_Cares Call was not connected to your manager using both the numbers. I m not interested in this email game again.

[Neha Kalra @Neha24032015]

@HDFCBank_Cares First time the charges were deducted on 9.10.2018 i.e. Rs.1180/-
Second time charges were deducted on 8.6.2019 again Rs. 1180/-
Why should I keep on paying for nothing and I was promised that your emails are sent, charges will be refunded soon. So I closed it.

[Neha Kalra @Neha24032015]

@HDFCBank_Cares That closure was forcefully requested by me as no action was taken. No responses were received even when I had complained to the concerned branch manager. I didn't want to pay the unnecessary fees.

[Neha Kalra @Neha24032015]

@HDFCBank_Cares Ok. I had shared the emails with your bank employee. She had sent scanned copy of my passbook highlighting the charges deducted through her id. After that I didn't receive any answr from anyone. If u want I vl share her id also.