Neha Parakh

Development Consultant

[Neha Parakh @NehaParakh]

Even aware and educated crowd struggles to solve their issues with digital payments. How are we dreaming about its reach to the weaker socio-economic segment?
@Paytmcare @Paytm @PaytmCybercell @RBI

[Neha Parakh @NehaParakh]

Have been trying to identify 7 unauthorised transactions (1 per month since Nov 2022) done using my creditcard via Paytm app. It seems paytm cyber cell is a bot replying with the exact same text to me again and again.
Customer service of paytm sucks big time!
@Paytm @Paytmcare

[Neha Parakh @NehaParakh]

Have been trying to identify 7 unauthorised transactions (1 per month since Nov 2022) done using my creditcard via Paytm app. It seems paytm cyber cell is a bot replying with the exact same text to me again and again.
Customer service of paytm sucks big time!
@Paytm @Paytmcare

[Neha Parakh @NehaParakh]

Traveling with a #toddler in Sogariya express. PNR-8602432757
Trn:20451
Dt:25-04-23
co-passenger refusing to cooperate and put down his seat.
Please help @indianrail @IndianRailMedia @AshwiniVaishnaw
Have been sitting like this for 30 mins now.

[nimisa_singh @nimisa_singh]

and @zomato, which removed my review after another customer shared about a similar experience at the same restaurant. Wasn't this tampering with an evidence under the guise of health code violation? Attached screenshot @deepigoyal @fssaiindia @MoHFW_INDIA @MoHFW_GUJARAT

[Sonal Agrawal @sonalagrawal237]

@Tejasvi_Surya sir one of your associates is threatening and bullying. Please contact to resolve the matter. @CMofKarnataka @BSYBJP

[Neha Parakh @NehaParakh]

@DTDCIndia why such pathetic customer service? No response, no accountability.
Where is my package?
#worstcustomerservice
#nocustomersupport

[Sulabh Bansal @sulabhbnsl445]

@DTDCIndia Package is not delivered and your website says it got delivered..Local office is not showing any proof of delivery..Request you to deliver the package..D92889259 tracking number..it was booked from Bharatpur(Raj) to Durg(CG).

#Help #Dtdc #WrongDelivery

[G Kishan Reddy @kishanreddybjp]

CEO of @gatesfoundation @MSuzman wrote in Eenadu - Telugu and @NavbharatTimes on India's exemplary leadership in tackling COVID-19.
I commend @BMGFIndia and @MicroSave for their insightful reports, and platform to share best practices.

[கெலிகாப்டர் (™) (℠) © Parked_On_Cycle_Rear_Carrier @iKwayMusings]

@alexpaulmenon ஹ்ம்ம். Many qns here.
Should someone be stopped/hindered for their parents' being rich/well off?

[Graham A. N. Wright @GrahamANWright]

"The journey has been tough but there is much to learn from India." Join @NITIAayog & @MicroSave June 5, 2020 at 7 PM IST here: https://t.co/lNV6UDrMVQ and if you have a question, please submit it here: https://t.co/FBjRmdxPcu @CGAP @gatesfoundation @TheOfficialSBI @NPCI_NPCI

[Caribou Digital @cariboudigital]

"The story of mobile money is one that turns during crises."

#TheEconomist looks at mobile money use during COVID-19. Great to see our work referenced as well as @MicroSave, @cenfri_org and @GSMAMobileMoney.

#mobilemoney

https://t.co/EUOsFL9A1p

[MSC (MicroSave Consulting) @MicroSave]

As of 1st May, 2020, 159 countries have planned, introduced, or adapted 752 #socialprotection and jobs measures in response to #COVID19. This may accelerate the digitization of payments. Read our blog for more https://t.co/EWEZ7P5aS7

[MSC (MicroSave Consulting) @MicroSave]

Many Govt. of #India programs delivered cash support to beneficiaries during #COVID19. Yet #agentbanking networks continue to face issues and are unable to provide smooth banking experience to vulnerable population. Read our training module to learn more https://t.co/MIpzXvLOP2

[MSC (MicroSave Consulting) @MicroSave]

#Cashout transactions have peaked in agent outlets, especially in #rural areas—the exact service we needed in the #COVID19 crisis. Explore this training module to learn more about agent operations, services, earnings, and operational challenges: https://t.co/EJDVSTwfA2

[MSC (MicroSave Consulting) @MicroSave]

Many Govt. of #India programs delivered cash support to beneficiaries during #COVID19. Yet #agentbanking networks continue to face issues and are unable to provide smooth banking experience to vulnerable population. Read our training module to learn more https://t.co/MIpzXvLOP2

[MSC (MicroSave Consulting) @MicroSave]

#Cashout transactions have peaked in agent outlets, especially in #rural areas—the exact service we needed in the #COVID19 crisis. Explore this training module to learn more about agent operations, services, earnings, and operational challenges: https://t.co/EJDVSTwfA2

[Neha Parakh @NehaParakh]

#agentbanking network is widespread in India and has played an imp. role in managing the #COVID19 crisis. But their operating cost still high compared to other nations. Learn more about India’s #agentbanking network in our training module https://t.co/TfsS5NuYeh

[Better Than Cash Alliance @BetterThan_Cash]

#India has transferred $7 billion into the bank accounts of 400 million poor people under @PMOIndia's Garib Kalyan Yojana. It could move so fast during #COVID19 because of a robust #digitalpayments infrastructure. @MicroSave's new report shares lessons: https://t.co/Oe3gJpaMit

[Neha Parakh @NehaParakh]

Public Finance Management plays a key role in managing funds of any government. Amidst #COVID19 crisis, #PFMS in India enabled smooth #cashtransfers to the beneficiaries. Read our training module to learn more https://t.co/wpqQgmGomB

[MSC (MicroSave Consulting) @MicroSave]

Public Financial Management System in India is efficient tool to monitor government funds. It saved upto USD 14.3bn till March, 2020. Developing countries must build a strong #PFMS to transfer social payments efficiently. Learn more in the training module https://t.co/l2CUY83yh3

[MSC (MicroSave Consulting) @MicroSave]

How did the Government of India enable more than 350M transactions in less than a month during the #COVIDcrisis?

Read our Public Financial Management System (#PFMS) training module to learn more https://t.co/irvyzvaHEu #India4world